This guide provides Printer Monitors with essential information for managing Toshiba printers at Ithaca College, including ordering supplies and performing basic maintenance tasks.
Audience
This article is intended for individuals designated as "Printer Monitors" at Ithaca College. For a complete list of Toshiba printer locations, serial numbers, functions, and assigned monitors, see: Toshiba Printer Directory
Platform
Toshiba e-Studio Printers
Contents
Important Information for Printer Monitors
As a Printer Monitor, you play a crucial role in maintaining efficient printing services across campus. Here's what you need to know:
Cost Structure
- Centralized costs: The college covers all standard printing supplies - no department charges for basic items
- Free paper sizes: 8½ x 11 and 11 x 17 (college-funded)
- Department-charged items: Specialty paper (cardstock, resume paper, colored paper, non-standard sizes)
Cost-Effectiveness Ranking
Understanding our printing hierarchy helps maximize cost savings:
- Print Shop - Most cost-effective option
- Toshiba Printers - Standard campus printers
- Networked Printers - Queue-based printers (e.g., ITSPR1)
- Desktop Printers - USB-connected devices (least cost-effective)
Goal: This initiative aims to reduce college printing costs while improving accessibility for all campus members.
Ordering Supplies
Delivery Time: Allow up to one business day for supply delivery. For emergencies, call the warehouse directly at 607-274-3156.
Paper and Toner Orders
Order supplies through one of these methods:
Toner Ordering Process
The toner replacement system works automatically:
- Toshiba monitors toner levels and ships replacements when levels drop below 5%
- Replacement toner arrives at the campus warehouse
- Printer Monitors submit the online form to request delivery from warehouse to printer location
- Warehouse delivers toner to specified location
- Printer Monitor installs new toner (IT assistance available if needed)
Staples and Waste Toner Bags
For staples or waste toner bags, email servicedesk@ithaca.edu with the printer's serial number.
Replacing Printer Items
Below are instructional videos for common maintenance tasks. All videos open in a new window.
Loading Paper
View Paper Loading Tutorial
Loading Staples
View Staple Loading Tutorial
Loading Toner
Select the video for your specific printer model:
Getting Help
For assistance with Print Services, please reach out to the Ithaca College Service Desk.