Technology Policies

TECHNOLOGY POLICIES

Policy Acceptance

Members of the Ithaca College community must agree to abide by and be knowledgeable of certain policies for the good of the college. Failure to comply with these policies can be cause for disciplinary or judicial action. Other policies and laws govern behavior on campus. In general, if you wouldn't do something in the "real" world, don't do it in the "digital" world.

Data Backup Policy

Regular data backups are done on Ithaca College systems by IT for disaster recovery purposes only. This includes the email system and the data file system. Full backups of email and other data files are held only for a brief period of time, typically no more than one month.

Data and File Recovery

Individual requests, from Faculty and Staff, to restore email, files, and/or data stored on the network file storage systems can be made. IT will attempt to honor these requests but cannot guarantee the outcome.

Email Recovery

  • Messages deleted by users are retained in the Deleted Items folder indefinitely.
  • Messages can be permanently deleted by emptying the Deleted Items folder, or deleting emails individually from the Deleted Items folder. These emails will be held in the Recoverable Items folder for 14 days before being deleted permanently. For an additional 14 days after that, IT can attempt recovery for faculty and staff.