How To: Restore Missing Files or Folders on Mentor

This article explains how to restore missing files on Mentor on Microsoft Windows.

Audience

This article is intended for staff and faculty.

Platform

Microsoft Windows

How to Restore Missing Files or Folders

Open Mentor.

• For a missing file within a folder
  1. Locate the folder from which the file is missing.
  2. Right-click on the folder. 
  3. Select Restore previous versions; several dated versions of the folder should be listed
  4. Click once on the most recent folder in which the missing file was likely to have been present  ​​​​​​
  5. Click Open. A new window opens with the contents of the folder as of that date; if it doesn't contain the file you are looking for, close the window and try a different date
  6. Once the file is located; copy it to your desktop, then close the previous versions windows, then move the file from your desktop to the current Mentor folder that it belongs in.

• ​​​​​​​For a missing folder
  1. ​​​​​​​​​​​​​​Locate the folder that contained the missing folder and right-click it
  2. Select Restore previous versions; several dated versions of the folder should be listed​​​​​​​
  3. Click once on the most recent folder in which the missing folder was likely to have been present  ​​​​​​
  4. Click Open. A new window opens with the contents of the folder as of that date​​​​​​​; if it doesn't contain the folder you are looking for, close the window and try a different date
  5. Once the folder is located; copy it to your desktop, then close the previous versions windows, then move the folder from your desktop to the current Mentor folder that it belongs in.