Body
Overview
This guide will help guide users on how to find their tickets in TeamDynamix
Audience
This article is intended for students, faculty and staff
Platform
TeamDynamix
How To
Find your tickets
Step 1: Make sure you are logged in with your IC username and password
Step 2: Click on the Services category
Step 3: Click on the category that says "Ticket Requests"
Step 4: If known, type the name of the ticket you are looking for and click Search.
All open tickets will be listed below the grey search box by default.
*To allow for a wider search make sure this box is checked on
*For more specific searches fill in details such as ID, Department/Account, and date created.
Step 5: Check that certain boxes are checked or unchecked under status class
*This step will affect what results will show up.