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The GlobalProtect VPN application allows access to protected campus resources from off campus locations or from the Guest wireless network. It may also be required to access other specialized, restricted network services or software. This guide will go through the steps to install, configure, and connect to GlobalProtect VPN with a Chromebook.
Audience
This article is intended for: faculty, staff, students, and college affiliates.
Platform
Chomebook
If you are looking for instructions how how to use GlobalProtect on a Windows or macOS device
Install and Configure GlobalProtect VPN
Click on the icon for the Google Play Store
In the search box type GlobalProtect, once it's found, click on the Install button
Next, click on the WiFi connection and select the Settings gear
Under Network click on Add connection, then click on the selector for Add GlobalProtect
Next enter vpn.ithaca.edu as the answer to What’s your portal address? And click CONNECT at the bottom of the screen.
Then enter your Netpass username and password and click SIGN IN
Log in to the portal with your Netpass username and password.
To connect to the VPN again
Click on the Network icon, and then toggle the VPN option.
Next click on the + next to GlobalProtect
Finally click on the TAP TO CONNECT button on the GlobalProtect screen. You will get a DUO alert that you must respond to before you will be connected.