Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
IT
HR
Services
Knowledge Base
More Applications
Service Catalog
...
Login Assistance
Alumni Opt-In (Deactivated Email)
Alumni Opt-In (Deactivated Email)
Show Help
For All Fields
Hide Help
For All Fields
Use this service yearly to submit a ticket as an alum of Ithaca College to maintain your @ithaca.edu email access.
This service is intended for Alumni of Ithaca College to either Reactivate their account or to Opt-In retain 'active' account status for the year.
Subject
This is a request to set/reset your SSPR methods.
Alumni Opt-In / Deactivated Email
If you are able to locate the email seen in the link below (but actually located within your alternative email) and click the reactivation link directly, that would be the best way to reactivate your email:
https://help.ithaca.edu/TDClient/34/Portal/Shared/FileOpen?AttachmentID=30dee416-2f75-444e-bdc3-403d37c226ed&ItemID=109&ItemComponent=87&target="_blank";IsInline=-1
Otherwise, please submit he ticket below.
Username or Ithaca email
Please enter your username (first part of your Ithaca email address) or your Ithaca ID number
Alternative Email Address
Please enter an email address that is not your @ithaca, to enroll in SSPR.
Were you able to find the email sent to you to reactivate your email on your own?
Were you able to find the email sent to you to reactivate your email on your own?
I've already tried to reactivate this year, but it didn't work
I can't find the email in my alternate email's mailbox
Other (please put notes in box below)
Additional Notes/Questions/Concerns
Please enter any questions or concerns. For example: "I would like to use a 'DUO Push' for one of my authentication methods." or "This request is for a shared departmental email or a student org. email."
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number