Microsoft Teams Phone: Desk Phone Handset Setup

Sign your Ithaca College account in to a Microsoft Teams desk phone (handset). These instructions apply to desk phone handsets only, Teams-certified headsets are plug-and-play and require no setup.

Audience

This article is intended for faculty and staff who are using physical hand set phones with their Microsoft Teams Phone.

Platform

Polycom or Yealink desk phone, Ithaca College Microsoft Teams account

Step-by-Step Instructions

  1. On the desk phone, tap Sign in to begin logging in to Microsoft using your Ithaca College email and password.
  2. On your computer or mobile device's browser, open https://microsoft.com/devicelogin.
  3. On the desk phone, locate the pairing code. If you don't see a code, tap Refresh code.

  4. Enter the code shown on the desk phone, then click Next.

  5. Sign in with your Ithaca College email address, then click Next.
  6. Enter your password (the same one you use for email), then click Sign in.
  7. Click Continue to confirm that you are trying to sign in.
  8. You'll see a confirmation message indicating that pairing has started. You can now close the browser tab.

  9. The phone will retrieve your Microsoft account information, which may take a few minutes. Once it finishes, tap Next through the on-screen prompts until you reach the main screen. The phone is now ready to use. Tap the Calls button to make calls.

Additional Resources