Simplelists (IC Email List) Manager

Simplelists is an application to manage IC email lists. An IC email list is a single email address comprised of individual email addresses, where members can send email to a group of people without having to enter each recipient’s individual address. List members can subscribe/unsubscribe from lists based on list settings set by the list manager.

Audience

This article is intended for faculty, staff and students.

Table of Contents

• Subscription Settings
  • Subscribe
  • Unsubscribe
  • Change Subscription Settings
• Creating/Modifying Ownership of an IC Mailing List
  • Creating an IC email list
  • Request Ownership of an IC Email List
• Managing an IC Mailing List
  • Adding Users to Address Book
  • Adding List Members
  • Removing List Members
  • Editing Message Footer
  • Managing List Settings
  • Sending an Email to the List
  • Approving Messages​​​​​​
• Further Information

Subscription Settings for Subscribers

Subscribe

1. Visit https://lists.ithaca.edu/ in a web browser.
2. Under the Subscribe header, type your full name and email address in the full name and email address fields, and select the list you wish to subscribe to.
3. Click Subscribe.
4. You will receive an email to confirm, click the link in this email to complete your subscription.
5. On the confirmation page, click Confirm Request. Depending on list settings, you may be automatically approved to join the list. Otherwise, the list owner will need to manually approve the request.

Unsubscribe

1. Visit https://lists.ithaca.edu/ in a web browser. 
2. Under the Unsubscribe header, type your email address in the email address field and click Get Access.
3. Check your email inbox for an access link. Click the link within the email.
4. Click Confirm Access.
5. Under the My Account header, click Click Here to View Existing List Membership Details.
6. Next to the list you wish to unsubscribe from, click Unsubscribe.

Change Subscription Settings

To change the overall delivery status and daily summary status of emails, or to override the default delivery status or to unsubscribe from a IC email list, visit https://lists.ithaca.edu/ in a web browser.

Creating/Modifying Ownership of an IC Email List

Creating an IC Email List

1. To request to have a IC email list created, visit https://help.ithaca.edu/TDClient/34/Portal/Requests/ServiceDet?ID=11 in a web browser.
2. For "What email type are you requesting support for?", select IC email list.
3. For "Support requested for the IC email list", select Create a new IC email list.

Request Ownership of an IC Email List

1. To request ownership of an IC email list, visit https://help.ithaca.edu/TDClient/34/Portal/Requests/ServiceDet?ID=11 in a web browser.
2. For "What email type are you requesting support for?", select IC email list.
3. For "Support requested for the IC email list", select Make me the owner of an existing IC email list.
4. Fill out all other details as necessary.

Managing an IC Email List

Adding Users to Address Book

Before you can add a user to any SimpleLists list, the user must be in the SimpleLists address book. To add a user to the address book:

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click Address Book from the left-side menu.
3. Click Add and then click Add to add a single user, Add Member to add multiple users, or Upload File to upload a CSV (comma-separated variable) file of users.
   • If adding multiple users, select Do not search for names, only use email address under Name Search to allow you to add a list of email addresses without first names or surnames.
   • If you want to add a user to the address book and to a list, select Add to address book and this list under Add to List.
   • If you do not need to send email confirmation requests, especially if you are adding a large number of users, deselect Send email confirmation requests to email addresses added under Email Address Options. 

Adding List Members

To add list members if they are already in the address book:

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click List Members from the left-side menu.
3. In the Select List drop-down, select the listserve you want to add members to and click Select.
4. Click Add Member.
5. Enter the user's details. Multiple users can be selected at once.
6. Click Add when complete.

Before members become active on your list, they must confirm their email address. They do this by clicking a link in a confirmation email that must be sent to them from your account. Once they have clicked the link, their email address is confirmed, and they become an active member of your list.

Adding Many List Members

To add many list members, there are two methods. The first is by a CSV file:

1. Create a CSV (comma-separated variable) file in Microsoft Excel or other database and spreadsheet applications. The file must contain the full name and email address of each member. At a minimum, the file must contain one column for email addresses. Your file can also contain columns for a surname, first name, notes, daily digest, and lists. Multiple values can be specified for the email address, daily digest, and list columns by separating them by a comma within a single cell.
2. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
3. Click Address Book from the left-side menu.
4. Click Add and then click Upload File.

The other is to copy and paste email addresses and names. In this case, the name of each member is optional. For a multiple list, a list can be selected to add them to in addition to the main address book.

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click Address Book from the left-side menu.
3. Click Add Many Members.
4. Paste in a list of email addresses. Optional is appending a name to the list which can be delineated with spaces, carriage returns, or commas.

Removing List Members

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click List Members from the left-side menu.
3. In the Select List drop-down, select the listserve you want to add members to and click Select.
4. Click the checkbox next to the name of the individual you want to remove from the list.
5. Click Remove Selected Members.

Editing Message Footer

This footer appears at the bottom of every email sent to the list. New lists are given a default footer that reads "To unsubscribe from this list please go to (link)." This footer can be edited with the following steps. Unsubscribe settings, including manager approval, can be modified under List Settings. 

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click List Settings from the left-side menu.
3. Select name of the list that you would like to edit
4. Select Email Customization Tab
5. Scroll to Email footers section
6. Compose/modify email footer in the text box
7. Click question mark next to Message footer for advanced content options
8. Click Update

Managing List Settings

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click List Settings from the left-side menu.

Default settings for new lists include:

• Subscriptions: Allow subscriptions with approval by the list manager.
• Unsubscriptions: Allow members to unsubscribe with no list manager approval.
• Maximum message size (KB): 2048 KB = 2 MB
• Automated emails: Hold automated emails for approval.
• Posting permissions: Choose specific people who can send messages - Allow members of specific lists to post to this list (list name).
• Approval notifications: Notify the list manager when any messages are held for approval.
• Subject prefix: This will default with your list name.
• List replies: Replies will go to the poster of the message.
• Allow members to see other list members: Do not allow list members to view each other.

Sending an Email to the List

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click List Members from the left-side menu.
3. Copy the email address associated for the list, which is formatted as {list name}@lists.ithaca.edu
4. In Microsoft Outlook, send an email to that list email address.

Approving Messages

1. Visit https://lists.ithaca.edu/ in a web browser. If prompted, click Login and input your IC email address and password.
2. Click Approval from the left-side menu.

Further Information

• Support (simplelists.com)