Help articles for Outlook email and calendar, and related topics.

Articles (17)

Pinned Article Ithaca College Email

This is an overview of email for Ithaca College faculty, staff, students, alumni, and retirees, and for department and student organization accounts.

Contact Lists in Microsoft Outlook

Contact lists for Microsoft Outlook are handled differently depending upon the operating system and how it is stored. This article explains the differences and IT's recommendation.

How To: Block or Allow Senders in Outlook on the Web (Office 365 Email)

Manage your email account's blocked and safe senders list.

How To: Create & Send Messages in Ithaca College Mailing App

The Ithaca College Mailing App is a web-based tool for sending email messages to a large list of Ithaca College recipients. Regular email accounts have a sending limit of 500 recipients per message or 10,000 recipients per 24-hour period. The Mailing App can only be used by faculty and staff and requires an account. It allows personalized, HTML messages to be sent to Ithaca College email addresses only.

Introduction to Microsoft Outlook for Students

This article is an introduction to using email and calendar in Microsoft Outlook.

Mail Merges using Microsoft Word and Outlook

This guide provides instructions on how to send a mail merge from Microsoft Word using Microsoft Outlook.

Microsoft Outlook Calendar

Microsoft Outlook Calendar is the calendaring and scheduling software used at Ithaca College which can be accessed with the Outlook desktop, mobile, and web browser applications.

Microsoft Outlook on the Web

This article provides an introduction to accessing email and calendar functions on Microsoft Outlook on the Web, an email client that works in a web browser.

Quick Guide: Email Quarantine Operations

A quick guide to understanding common questions and operations related to Microsoft quarantined emails.

Removing IC Email Accounts From Mobile Devices

Steps for removing an IC email account from various mobile devices.

Report Phishing, Spam, and Junk Email Messages

The "Report" feature in Microsoft Outlook allows a client to report suspected phishing, spam, and junk email messages. It can allow Information Security to receive detailed information from the message that is helpful in determining the message's origin and legitimacy.

Shared Calendars for Teams

Multiple approaches exist for sharing calendars with team members in Microsoft Teams.

Shared Mailbox

A shared mailbox is an email account that multiple users can access without needing a unique username and password. It allows these users to read and send emails from a common address.

Signatures in Outlook

In Microsoft Outlook, you can create custom email signatures that include text, images, the Ithaca College logo, or a scanned version of your handwritten signature. You can set Outlook to add this signature to every email you send automatically or manually insert it as needed.

Simplelists (IC Email List) Manager

Simplelists is an application for managing IC email lists. An IC email list is a single email address that includes multiple individual email addresses. This allows members to send emails to a group of people without entering each recipient’s address individually. Members can subscribe to or unsubscribe from lists according to the settings established by the list manager.

View Email Headers

This article explains how to view email headers for debugging and tracing purposes.