PaperCut Mobility Print allows students to easily print from their personal devices (BYOD - Bring Your Own Device) to campus printers using a simple setup process. With Cloud Print enabled, you can submit print jobs from anywhere with an internet connection, making it convenient to print whether you're on campus, at home, or traveling.
Audience
This article is intended for students using personal devices. While faculty and staff can use Mobility Print, they should use the standard print services outlined in the main Print Services Knowledge Base article for optimal functionality and support.
Platform
PaperCut Mobility Print supports the following operating systems:
- Microsoft Windows
- Apple macOS
- Apple iOS
- Google Android
- Google ChromeOS
Contents
Overview
PaperCut Mobility Print is a cloud-based printing solution that simplifies printing from personal devices. Unlike traditional print drivers, Mobility Print works through a simple app or system integration that automatically discovers available printers when you're on campus.
Note: Faculty and staff should use the standard print services for full functionality. See the main
Print Services article for instructions on setting up departmental and specialized printers.
Available Printers
Mobility Print provides access to the following printer queues:
- ToshibaBW - Black and white printing
- ToshibaColor - Color printing
These printers are available at various locations across campus. See Toshiba Multifunction Printer Locations for a complete list of printer locations. Your print jobs will be held in the queue until you release them at any compatible printer using your IC Card.
Setup Instructions
Complete the following steps to set up PaperCut Mobility Print on your device:
- Open your web browser and navigate to the following setup link:
PaperCut Mobility Print Setup
- The system will automatically detect your device type and provide specific setup instructions.
- Follow the on-screen instructions for your device. The setup process varies by operating system:
- Windows: Download and install the Mobility Print client
- macOS/iOS: Configure printers using the built-in AirPrint feature
- Android: Install the Mobility Print app from the Play Store
- ChromeOS: Complete the browser-based setup
- Enter your Ithaca College credentials when prompted.
- Verify that the ToshibaBW and ToshibaColor printers appear in your device's printer list.
Cloud Print Enabled: You can print from anywhere with an internet connection - no VPN required! Your print jobs will be waiting for you at any campus Toshiba printer.
How to Print
Once Mobility Print is set up, printing is straightforward:
- Open the document or file you want to print.
- Select File > Print or use the print shortcut for your device.
- Choose either ToshibaBW (black and white) or ToshibaColor (color) from the printer list.
- Configure any print settings (pages, copies, orientation, etc.).
- Click Print.
- Go to any Toshiba printer on campus.
- Tap your IC Card on the card reader.
- Select your print job from the display and press Print.
Tip: Print jobs are held in the queue for 72 hours. If you don't release your print job within this time, it will be automatically deleted.
Troubleshooting
If you experience issues with Mobility Print:
- Printers not appearing: Ensure you completed the setup process through the Mobility Print link and restart your device if needed.
- Authentication errors: Verify that your IC username and password are correct. Contact the Service Desk if the issue persists.
- Print jobs not showing at printer: Confirm you selected the correct printer queue and that your IC Card is properly registered.
- Off-campus printing: With Cloud Print enabled, you can print from anywhere with internet access - no VPN required.
Getting Help
For assistance with Papercut's Mobility Print, please reach out to the Ithaca College Service Desk.