Table of Contents
Printing Services and Methods
Additional Information (Optional)
Audience
This article is designed to provide information and support for members of the campus community, including faculty, staff, students, and affiliates. Supported operating systems include Microsoft Windows, Apple MacOS, Android, iOS, and Google ChromeOS.
Printing Services and Methods
Printing on a Campus Windows Computer
For instructions on how to install printers via for your campus-owned computer, please visit the article
here.
You must be on the "IthacaCollege" network or using the GlobalProtect VPN to be able to print using this method.
- Open the document or page that you would like to print.
- Click Ctrl + P on your keyboard.
- Select ToshibaBW or ToshibaColor as your printer.
- Change the print settings to your desired options.
- Click Print in the bottom right.
- Walk to the Toshiba printer you will be releasing the print job from.
- Press and hold your Ithaca College ID on the icon below, or sign in with your Ithaca College username and password.

If your ID is not registered, please follow the steps
here.
If you are having trouble associating your ID, or if you are unable to locate a print job, please submit a ticket
here.
- Select the Print Release icon on the center left.
- Check the print job(s) you want to release on the left-hand side.
- Select Print in the bottom left.
Printing on a Campus Mac Computer
For instructions on how to install printers via for your campus-owned computer, please visit the article
here.
You must be on the "IthacaCollege" network or using the GlobalProtect VPN to be able to print using this method.
- Open the document or page that you would like to print.
- Click Command + P on your keyboard.
- Select ToshibaBW or ToshibaColor as your printer.
- Change the print settings to your desired options.
- Click Print in the bottom right.
- Walk to the Toshiba printer you will be releasing the print job from.
- Press and hold your Ithaca College ID on the icon below, or sign in with your Ithaca College username and password.

If your ID is not registered, please follow the steps
here.
If you are having trouble associating your ID, or if you are unable to locate a print job, please submit a ticket
here.
- Select the Print Release icon on the center left.
- Check the print job(s) you want to release on the left-hand side.
- Select Print in the bottom left.
Mobility Print (Personal Windows Computers)
Note: Mobility Print has more options and customization than Webprint.
For instructions on how to install printers via Mobility Print, please visit the article
here.
You must be on the "IthacaCollege" network or using the GlobalProtect VPN to be able to print using this method.
- Open the document or page that you would like to print.
- Click Ctrl + P on your keyboard.
- Select ToshibaBW or ToshibaColor as your printer.
- Change the print settings to your desired options.
- Click Print in the bottom right.
- Type your Ithaca College username and password in the fields requesting them.
- Walk to the Toshiba printer you will be releasing the print job from.
- Press and hold your Ithaca College ID on the icon below, or sign in with your Ithaca College username and password.

If your ID is not registered, please follow the steps
here.
If you are having trouble associating your ID, or if you are unable to locate a print job, please submit a ticket
here.
- Select the Print Release icon on the center left.
- Check the print job(s) you want to release on the left-hand side.
- Select Print in the bottom left.
AirPrint (Personal Mac Computers)
Note: AirPrint has more options and customization than Webprint.
For instructions on how to install printers via AirPrint, please visit the article
here.
You must be on the "IthacaCollege" network or using the GlobalProtect VPN to be able to print using this method.
- Open the document or page that you would like to print.
- Click Command + P on your keyboard.
- Select ToshibaBW or ToshibaColor as your printer.
- Change the print settings to your desired options.
- Click Print in the bottom right.
- Enter your Ithaca College username in the Name field.
Enter your Ithaca College password in the Password field.
When the window below pops up, you must change the "Name" field to your Ithaca College username.

The print job can take up to two minutes to get to the printer.
- Walk to the Toshiba printer you will be releasing the print job from.
- Press and hold your Ithaca College ID on the icon below, or sign in with your Ithaca College username and password.

If your ID is not registered, please follow the steps
here.
If you are having trouble associating your ID, or if you are unable to locate a print job, please submit a ticket
here.
- Select the Print Release icon on the center left.
- Check the print job(s) you want to release on the left-hand side.
- Select Print in the bottom left.
WebPrint (Papercut)
Note: You are unable to print single-sided through Webprint and you cannot customize the print job.
- Go to Webprint.ithaca.edu and Log In
- Click Upload Jobs on the left hand side
- Click Submit a Job
- Choose ToshibaBW (black/white prints) or ToshibaColor (color prints)
- Click Print Options and Account Selection
- Set # of copies and Click Upload Documents
- Drag or Upload a file from your computer
- Click Upload & Complete
- Walk to the Toshiba printer you will be releasing the print job from.
- Press and hold your Ithaca College ID on the icon below, or sign in with your Ithaca College username and password.

If your ID is not registered, please follow the steps
here.
If you are having trouble associating your ID, or if you are unable to locate a print job, please submit a ticket
here.
- Select the Print Release icon on the center left.
- Check the print job(s) you want to release on the left-hand side.
- Select Print in the bottom left.
Additional Information (Optional)
Additional Details for Webprint, Personal Computers and Campus Owned Computers:
Printing from Campus Owned Computer - Printing (Toshiba MFP with Papercut)
Campus employees with an IC desktop or laptop should already have the PaperCut client installed on their device.
Printing from Personal Computer - Mobility Print (Papercut)
Students can print to any Toshiba model printer from their personal devices using PaperCut Mobility Print. This service is ideal for printing files from phones, laptops, or applications. No file format restrictions apply, though not all mobile applications support printing.
WebPrint (Papercut)
Any student, faculty, staff, or affiliate can use webprint.ithaca.edu to upload print jobs remotely and retrieve them at any Toshiba Printer. Webprint can be used on or off campus, but jobs can only be retrieved physically at the printer.
- Upload print jobs remotely to WebPrint at webprint.ithaca.edu.
- Jobs remain in the print queue for up to 72 hours.
- Useful for printing from residential halls (via ResNet) or off-campus locations.
Allowances and Funding
Print Allowance:
- Faculty and Staff are not charged for printing to campus printers
- Students receive a print allowance at the start of each semester.
- Unused allowances from the Fall semester roll over to the Spring semester.
- Unused allowances after the Spring and Summer semesters do not roll over.
Tracking Allowances:
- Students can monitor their print allowances, balance history, and print jobs via webprint.ithaca.edu.
- The “Transaction History” tab provides a log of previous print jobs.
- Allowance remaining can also be seen by logging into a Toshiba printer.
Adding Funds:
- Students can add funds to their ID Express account using machines in the library or campus center or via GET.
- Departments or individuals can add funds to a student’s ID Express account through Student Financial Services (SFS). SFS requires the student’s name and ID number.
Refund Requests
- Requests must be made within three business days.
- Refunds are only approved for printer malfunctions, not for errors like incorrect settings or blank pages.
- Allow up to three business days for processing. Refunds are added to print allowances, not ID Express.
Options and Settings
Color and Black & White Printing
- Black and White: Available on all Toshiba printers.
- Color: Only available on select Toshiba printers. 90%+ of printers support color on campus.
- To print in color, choose the printer titled
\\ICPRINTERS\ToshibaColor
.
- For black and white, choose
\\ICPRINTERS\ToshibaBW
.
Bypass Tray Printing
- Allows printing on personal paper instead of the printer’s default paper.
- Inserting paper into the bypass tray should prioritize it for the next print.
- Ideal for single prints on speciality paper and sizes.