Locations and additional printer features, such as Fax and Color Printing: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1131
To link your ID card to Toshiba Printer, please follow the directions in this article: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1054
Linking your Ithaca ID card to a printer allows for easier sign in(simply tap your card to a reader) instead of manually entering your credentials every time.
Webprint
File sent to the printer queue can be printed from any Toshiba printer on campus and will stay in the virtual queue for up to 72 hours.
Students can print their files on any of the many Toshiba printers located on campus. To connect your ID card to a Toshiba printer, follow these steps.
Campus Owned Device
- Log on to the desktop computer using your IC Credentials
- Open the file you would like to print
- Select the desired printer from the printer list
- For color: \\ICPRINTERS\ToshibaColor
- For black and white: \\ICPRINTERS\ToshibaBW
- Choose and confirm the settings of the print job
- Go to a Toshiba printer to release your job
Personal Device
When setting up printing through these guides, a warning: “Your Connection isn’t Private” will pop up.
Click "Advanced" button at the bottom of the message and click "Continue to 172.25.0.72(unsafe)" to view the Mobility Print instructions.
Print Allowances are put into student accounts at the start of each semester.
- $15 Fall Semester
- $15 Spring Semester
- $7.50 Summer Semester
Print Costs Per Page
- $0.05 single-sided, black and white
- $0.07 double-sided, black and white
- $0.30 single-sided, color
- $0.56 double-sided, color
Unused allowances from the Fall semester will roll over to the Spring semester. Unused allowances after the spring and summer semesters will not roll over.
Tracking Print Allowance
Students can track their print allowances throughout each semester using webprint.ithaca.edu. Students can see their remaining funds and transaction history.
Adding More Print Money
Students can add funds to their ID Express accounts by visiting GET or using ID Express machines located in the library and campus center.
Individuals and departments can provide students with additional printing funds by adding money to a students’ ID Express account.
That is done through Student Financial Services (SFS). SFS must have the student's full name and ID number in order to complete this request.
Printing Refunds
Refunds must be requested within three business days of the failed print and are only approved for printer malfunctions.
Refunds will not be approved for human print job errors such as incorrect print settings, formatting, blank pages, or unwanted sheets.
Please verify the print settings before printing. That can be done through the preview screen with settings.
Requesting a Refund
- Go to webprint.ithaca.edu
- Log in with your Ithaca College credentials
- On the left side menu, click "Recent Print Jobs"
- Find the print job you are requesting a refund for (2 weeks of most recent transactions will be displayed)
- Under "Status", click "Request Refund "
- Select a full or partial refund
- Enter reason for refund
- Click Send
Please allow three business days for the request to be processed. Once reviewed, an email confirmation will be sent.
Refunds will be added to print allowances, not ID Express.
Bypass Paper Tray (using your own paper)
Bypass Tray is used when printing with one's own paper. See steps below for instructions.
- Release the print job from your computer
- Head to the appropriate printer
- On the right side of the printer, find a fold-out tray with a hand symbol
- Pull on the handle above the hand symbol and open the tray
- Find a bright green lever, and push to to the other side
- Load paper into the bypass tray
- Align the side guides to the paper length using the tab that says “Max” highlighted in yellow
- Move the green lever back where it was
- Log into the printer and release the print job from the queue
Do Not Close the Bypass Tray until your document is done printing!
- Take any remaining paper out and close the Bypass Tray
Fax
Only certain printers around campus can send fax. Click here for the list of Toshiba locations and functions to check which ones are applicable.
Sending a fax
- Log in to the printer with your Netpass credentials or scan your ID
- Click Access Device or Copy depending on your printer, it will be the center option upon logging in
- Press the physical home button on the right hand side of the control panel
- Click the Fax icon, it’s an orange box with a white number pad and paper coming out of the top
- To input the fax number click the number pad button on the left hand side of the screen, it is the third option down with a green icon
- For an ON CAMPUS number dial 4 followed by the fax number, for an OFF CAMPUS number dial 91 followed by fax the number
- Click on the Dial button in the top right hand corner to test your number or press Send in the bottom right hand corner to send the Fax
- To end the connection press Monitor in the top right hand corner
Receiving a fax
The number to send the fax to can be found in this article about printer locations under the Function(s) section. You will not need to swipe your ID or release the job, the fax will print automatically.
If you need further assistance using Ithaca College printers contact the IC Service Desk at ithaca.edu/ItChat or servicedesk@ithaca.edu.