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Overview
Your Ithaca College IT-provided Windows computer comes with the Company Portal application pre-installed. Company Portal provides Windows users with a trusted source for:
- Installing additional Ithaca College-provided applications
- Running diagnostic tests
- Fixing some common issues with IT Staff assistance
Audience
This article is intended for Staff, Faculty, and Students using Ithaca College-managed Microsoft Windows computers.
Using Company Portal
If you are Off Campus:
Application install times depend on your Internet connection's speed and reliability. If you have slow speeds from your ISP download times will take longer than if you were on campus.
1. Launching Company Portal
- In the Start Menu, scroll down to the 'C' group or type "Company Portal" in the search box.
Click Company Portal to launch it.
2. Browse Available Applications
- When the Company Portal loads, you can use the left-side menu to browse for applications available to your user account or device.
3. Installing an Application
- To install an application from the Company Portal, click the application icon. It will open up an information window.
- At the application information screen Click the Install button to start the installation process.
4. Verify Application Installation
- When the application installation is completed, a blue check box icon will appear at the top of the information screen
- The application can now be found in the Start Menu. Depending on the application a shortcut was placed on the Desktop as well.
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Additional Links
Microsoft Learn: https://learn.microsoft.com/en-us/mem/intune/user-help/manage-apps-cpweb
Getting Help
For assistance with the Company Portal please reach out to the Ithaca College Service Desk.
Location: 104 Job Hall
Live Chat: Remote Support Portal
Email: https://ithaca.bomgarcloud.com/
Current Hours: Contact Us | Ithaca College