How To: Fax with Toshiba MFP

This guide is designed to assist users in setting up and sending faxes using a Toshiba Multi-Function Printer (MFP) integrated with PaperCut software. This article provides detailed instructions for logging into the device, accessing the fax function, and troubleshooting in case the fax option is not readily visible.

The Fax option is only available for certain Toshiba MFPs please consult this Article to see the list of Toshiba MFPs with the Fax option: Article - Toshiba Printers around cam... (ithaca.edu)

Table of Contents:

1. Accessing the Device's Home Screen to Fax
2. Sending a Fax
3. If your Home screen is missing the Fax option

The Toshiba MFPs' fax option is on the Device's Home screen. This article will show how to access the Home screen, how to send a Fax on the Toshiba MFP, and how to add the Fax option to your device's Home screen if it is not present.

Accessing the Device Home screen

1. Log into the Toshiba MFP with your PaperCut account or swipe your IC ID card at the badge reader on the front of the device. At the PaperCut home screen, select Copy.
   
   
    
2. This will open the device's Copy page. Click the physical ‘Home’ button on the device.
   
   
    
   After clicking the Home button, the device Home page will load with device-based actions. Scan, Copy, and Fax.
   
   

 

Sending a Fax

See Accessing the Home Screen on how to access the Home Screen of the Toshiba MFP

1. At the Home screen of the device click the Fax icon, it’s an orange box with a white number pad and paper coming out of the top
   
    
2. To input the fax number click the number pad button on the left-hand side of the screen, it is the third option down with a green icon
   
    
3. For an ON CAMPUS number dial 4 followed by the last 4 digits of the fax number, for an OFF CAMPUS number dial 91 followed by the full fax number.
   Examples:
   On Campus: 4XXXX (4 then the last 4 digits of the IC fax number )
   Off Campus: 91607731XXXX
    
4. Click Send in the bottom right-hand corner to send a Fax. For testing purposes only press the Monitor button instead of Send to test sending the fax. 
   We use copper Fax lines on campus, so make sure the Fax option G3 is selected.
   
   

 

If your Home page is missing the Fax option

Follow the previous steps to get to the Home page of the device. Once at the Home page Click the ‘Gear’ icon in the top right corner of the screen.

1. The Settings menu will open. Click ‘Button Contents’
    
2. After clicking 'Button Contents' it will open the device ‘Home’ screen with grey plus signs ‘+’ in a grid
    

3. Select the plus sign ‘+’ where you want the Fax option. Any location is fine. Once you hit the plus sign '+' the 'Add Button' menu will load, Select 'Register From Function List'
   
   

4. From the ‘Register From Function List’ menu scroll down a little bit and select the ‘Fax’ option.
   
   

5. The Edit screen will now show, you can leave all the defaults and click ‘OK’
   
   

Now the Fax option will be listed on the device Home page.

Need Help?  

If you need further assistance using Ithaca College printers contact the Ithaca College Service Desk at Ithaca.edu/ITChat or servicedesk@ithaca.edu.