How To: Printing at IC

This article provides comprehensive information about print services available at Ithaca College, including printing from personal computers, campus computers, Library Quick Print Stations, and mobile devices.

Audience

This article is intended for students, faculty, staff, alumni, affiliates, and visitors who need to print at Ithaca College.

Platform

Microsoft Windows, Apple macOS, Apple iOS, Google Android

Contents

• Overview
• Understanding Print Release
• Faculty and Staff
• Students
  • Mobility Print (Personal Devices)
  • WebPrint (Personal Devices)
  • Library Quick Print Stations
  • Lab Computers
• Shared Use Stations
• Using Campus Printers
• Center for Print Production (Print Shop)
• Options and Settings
  • Single-Sided Printing
  • Stapling Options
  • Custom Paper Sizes and Special Paper
• Departmental Network Printers
• Additional Information
• Getting Help

Overview

Ithaca College provides multiple printing options to meet the diverse needs of our campus community. Whether you're printing from a personal device, campus computer, or mobile device, this guide will help you understand your printing options and how to use them effectively.

For other document services using the Toshiba MFPs, see our:

• How To: Scan from a Toshiba MFP for scanning documents to email or OneDrive
• How To: Fax with Toshiba MFP for sending and receiving faxes

Understanding Print Release

When you send a document to print using ToshibaBW or ToshibaColor:

1. Your print job is sent to a secure holding queue (not a specific printer)
2. Print jobs are held for up to 72 hours
3. You can release your job from ANY Toshiba printer on campus
4. To release: Tap your ID card or log in at the printer, select Print Release, choose your job(s), and select Print

This system allows you to:

• Print from anywhere and pick up at your convenience
• Keep documents secure until you're at the printer
• Avoid waste from unclaimed prints

Faculty and Staff

Faculty and staff print from their office computers to the campus ToshibaBW and ToshibaColor print release queues.

On faculty and staff computers, you add these printers yourself using the PaperCut Print Deploy client. For step-by-step instructions, see our How To: Setup Toshiba Printers guide. Once they are added, print and release them using the steps under Using Campus Printers below. Faculty and staff are not charged for printing.

To print from a personal laptop or phone, you can also use Mobility Print or WebPrint.

Students

Students can print from a personal device, at a Library Quick Print Station, or on a lab computer. Printing is charged against your student print credit (see Print Quotas).

Mobility Print (Personal Devices)

For the best printing experience from a personal device, we recommend Mobility Print. Mobility Print lets you:

• Print directly to ToshibaBW (black & white) or ToshibaColor (color) printers
• Access full print settings, including single-sided printing and custom options
• Release your print jobs securely at any Toshiba printer on campus

For complete setup instructions for both Windows and Mac, see our How To: Use PaperCut's Mobility Print.

WebPrint (Personal Devices)

WebPrint is a web-based printing portal that works from any device with internet access. This is ideal when:

• You're using a device where you can't install software
• You need to print quickly without setup
• You're printing from a Chromebook, Linux, or mobile device
• You have no special requirements (finishing, staples, custom paper, or single-sided prints)

For detailed instructions, see our How To: Use PaperCut's WebPrint.

Access WebPrint at: webprint.ithaca.edu

Library Quick Print Stations

The library has two large Toshiba multifunction printers (MFPs), with a Library Quick Print Station next to each one. Sign in with your IC account, print from an application or WebPrint, and release your job at either library printer - the printers are already set up. These stations also sign you out automatically when you are done.

For step-by-step instructions, including signing out, see Print at a Library Quick Print Station.

Lab Computers

Student lab computers use the same automatic printer setup as the Library Quick Print Stations. The two Toshiba release queues are added for you when you sign in, so there is nothing to install or set up.

Sign in with your IC account, then print and release using the steps under Using Campus Printers below.

Shared Use Stations

Shared Use stations are shared computers in common areas. They work the same way as faculty and staff computers: the Toshiba printers are not added automatically, so you add them yourself with the PaperCut Print Deploy client and then print and release using the steps under Using Campus Printers below.

Printing is billed based on your account, not the station you use. Faculty and staff are not charged; students are charged against their print credit unless their account qualifies for free printing (see Print Quotas).

Using Campus Printers

Once the printers are set up on a campus computer, office computer, or Shared Use station:

1. Open your document in any application
2. Press Ctrl+P (Windows) or Cmd+P (Mac)
3. Select ToshibaBW or ToshibaColor from the printer list
4. Adjust any print settings as needed (see Options and Settings for advanced features)
5. Click Print
6. Release your print job at any Toshiba printer using your ID card

Center for Print Production (Print Shop)

The Center for Print Production is Ithaca College's on-campus print shop. It handles the volume, materials, and finishing that the campus Toshiba printers cannot, and is the right choice for large runs and specialty jobs - for example, hundreds of copies of a class handout, coursepacks, posters, or banners. The print shop is open to the entire IC community.

The Center for Print Production can produce:

• Cut-sheet printing: letters, class handouts, coursebooks, syllabi, postcards, business cards, small posters, and brochures (up to 13" x 19")
• Wide-format printing and special materials: large posters, banners, and signs, plus printing on foam core, coroplast, stickers, and magnets
• Sublimation printing: full-color, photo-quality designs on apparel, ceramic mugs, plastic, and polyester fabric
• Variable data, bulk mailing, and direct mailing
• Custom orders

Place orders online through their WebCRD web-to-print system, which provides on-screen previews and instant estimates: typeset.ithaca.edu. Payment is by credit card, check, or ID Express.

Options and Settings

Single-Sided Printing

WebPrint only supports double-sided printing. For single-sided printing, you have two options:

1. Print from a campus computer, lab computer, or Library Quick Print Station, where you can choose single-sided in the print settings
2. Use Mobility Print from your personal device

For detailed single-sided printing instructions, see our Library Printing FAQ.

Stapling Options

To staple your printed documents:

1. Open your document in an application (not a web browser)
2. Press Ctrl+P (Windows) or Cmd+P (Mac)
3. Select ToshibaBW or ToshibaColor
4. Click Preferences or Printer Properties
5. Navigate to the Finishing tab
6. Select your staple position from the stapling options
7. Click OK and Print

Custom Paper Sizes and Special Paper

For standard paper sizes available in printer trays:
Most Toshiba printers on campus have multiple paper sizes pre-loaded:

• Letter (8.5" x 11") - available in all printers
• Legal (8.5" x 14") - available in most department locations
• Ledger/Tabloid (11" x 17") - available in library printers

Check the printer display or print dialog for available paper sizes before printing. Simply select the desired size in your print settings, and the printer will automatically use the correct tray.

For special paper types or unusual sizes:
Use the bypass tray when printing on:

• Special paper types (cardstock, photo paper, labels, transparencies)
• Unusual paper sizes that are not available in the standard trays
• Any specialty media requiring different handling

To use the bypass tray:

1. Select your desired paper size/type in the print settings
2. At the printer, open the bypass tray (located on the right side)
3. Load your special paper and adjust the guides to fit snugly
4. Release your print job
5. If prompted on the printer screen, select Bypass Tray as the paper source

For step-by-step instructions with non-standard paper, see our Library Printing FAQ.

Departmental Network Printers

Some departments at Ithaca College maintain their own network printers, separate from the campus-wide Toshiba (PaperCut) print service. Many of these are older HP printers owned by the College. Some newer departmental printers are covered under the Toshiba contract and work like the campus printers described above - the printers in this section are the ones outside that contract.

Departmental network printers are:

• Owned and managed by the individual department
• Not part of the PaperCut system (no print credit or secure release)
• Available only to authorized department members
• Managed separately from campus-wide printing services

If you need access to a departmental printer, contact your department to confirm printer availability and obtain authorization.

For detailed instructions on connecting to departmental network printers, see Departmental Network Printers: Connect and Use.

Key Differences from PaperCut Printers

• No PaperCut account required: Departmental printers do not use the PaperCut system for print management or accounting
• Department-managed supplies: Departments are responsible for ordering toner, paper, and other consumables
• Direct connection required: You must manually add these printers to your computer using the print server address
• Limited IT support: While Information Technology assists with setup and basic troubleshooting, departments manage day-to-day operations

Additional Information

Print Quotas

Printing charges are based on your account, not the computer or station you use.

Faculty and staff are not charged for printing.

Students are charged for printing and receive a printing credit:

• $15.00 at the start of the Fall semester
• An additional $15.00 at the start of the Spring semester (January)
• Check your balance at webprint.ithaca.edu
• Additional print credit can be purchased if needed

Some students receive free printing or a different credit amount based on their role, department, or program - for example, certain student employees and specific academic programs. Alumni and affiliates receive a printing credit. If your balance or charges do not look correct for your role, contact the Service Desk.

Supported File Formats

• PDF (recommended for best results)
• Microsoft Office documents (Word, Excel, PowerPoint)
• Images (JPEG, PNG, GIF)
• Text files

Printer Locations

Toshiba printers are located throughout the campus. For a complete list of all printer locations, including buildings and specific room numbers, see our Toshiba Printers around campus (Location, Color/BW, Functionalities, Monitors) guide.

Common locations include:

• Library (multiple locations)
• Academic buildings
• Residence halls
• Student centers

Troubleshooting Tips

• Ensure you're connected to the campus network
• Verify your IC account credentials are correct
• Check that your print quota hasn't been exceeded
• Try releasing your job from a different printer
• For complex documents, convert to PDF before printing

Getting Help

For assistance with Print Services, please reach out to the Ithaca College Service Desk.

• Location: 104 Job Hall
• Live Chat: Remote Support Portal
• Email: servicedesk@ithaca.edu
• Current Hours: Contact Us | Ithaca College