Library Printing Frequently Asked Questions

This article covers frequently asked questions for the Toshiba printers around campus

Audience

This article is intended for all active users of Ithaca College systems (Students, Faculty, Staff)

Table of Contents

1. How to Print Single-Sided
           a. Library Computers
           b. Adding Printers to a Device
           c. Webprint
2. Printing with Non-Letter Paper
3. Scanning With Non-Letter Paper
4. Refunding Request

Printing FAQs

1. How to Print Single-Sided

a. Library Computers (NON-WEBPRINT)

1. Open the file you want to print.
2. Click Control + P (Windows) or Command + P (Mac).
3. Select "ToshibaBW" or "ToshibaColor."
4. Turn "Double-Sided" or "Two-Sided" off.
5. Click "Print."
6. Enter your Ithaca College credentials if prompted.
7. Sign into any of the Toshiba printers.
8. Release your print job!

b. Personal Device

1. Connect to the IthacaCollege secure network.
   1. Use your Ithaca College username and password to sign in.
2. Visit this site to add the printers to your personal computer: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=84#PrintFromDevice.
3. Open the file you want to print.
4. Click Control + P (Windows) or Command + P (Mac).
5. Select "ToshibaBW" or "ToshibaColor."
6. Turn "Double-Sided" or "Two-Sided" off.
7. Click "Print."
8. Enter your Ithaca College credentials if prompted (make sure that your name matches your Ithaca College username!).
9. Sign into any of the Toshiba printers.
10. Release your print job!

c. Webprint

1. Open the file you want to print.
2. Add blank pages after every page.
3. Go to webprint.ithaca.edu and sign in with your Ithaca College credentials.
4. Upload the file to print.
5. Sign into any of the Toshiba printers.
6. Release your print job!

2. Printing with Non-Letter Paper

1. Open the file you want to print.
2. Click Control + P (Windows) or Command + P (Mac).
3. Select "ToshibaBW" or "ToshibaColor."
4. Click on more settings.
5. Change the paper size to your desired size.
6. Click "Print."
7. Go to any Toshiba printer and open the bypass tray (on the right side of the machine).
8. Load your paper and make sure the aligners are flush with the paper.
9. Release your print job.
10. If prompted by the printer, select the bypass tray when it pulls up.

3. Scanning with Non-Letter Paper

1. Open the top of the printer to access the scanner.
2. Place your paper in the top left corner.
3. Sign into the Toshiba printer.
4. Select "Scan"
5. Select either "Scan to Email" or "Scan to OneDrive."
6. Click "Change settings" on the right-hand side.
7. Change the paper size to legal (8.5" x 14") or ledger (11" x 17").
8. Change any other desired settings.
9. Select "Start."

4. Refunding Request

1. Go to webprint
2. On the Left Bar go to "Recent Print Jobs"
3. Locate the print that you need refunded
4. Press "Request Refund"