Student Account Access After Graduation

This article provides guidance for Ithaca College students preparing to graduate or separate from the institution. It explains how long access continues for key systems and outlines steps students should take to prevent data loss.

Most Ithaca College accounts and services discontinue shortly after a student's official separation date (graduation, withdrawal, etc.). While some services remain available for a limited period or transition to alumni access, many require action from the student before graduation.

Audience

This article is intended for IC students.

Contents

Recommended Actions Before Graduation

Here is a summary of recommended actions to take before graduation: 

• Set up a personal (non-IC) email address if you haven't already. 
• Create free or paid personal accounts for tools you plan to keep using.
• Back up or move content from OneDrive, OneNote, Teams, Adobe, Canva, Kaltura, and Zoom.
• Download or save anything you want to keep from Canvas. 
• Transfer ownership of any Microsoft Teams, Forms, or other tools you manage. 

Adobe

• What changes: Access to Adobe applications (Adobe Acrobat and Adobe Creative Cloud for designated courses) ends upon graduation.
• Actions to take: Transition any files stored in Adobe Cloud storage to another account before graduation.
  • Visit https://graduation.adobe.com/ to seamlessly copy content from your IC account to a personal account.
• Personal-use options: 
  • Free: Create a free Adobe Acrobat account using a non-College email address (includes 5 GB storage). Learn more: Create a Free Adobe Account | Access PDF Tools & Cloud Storage
  • Paid: Purchase a personal Adobe Creative Cloud plan using a non-College email address (includes 100 GB storage). Learn more: Adobe Creative Cloud Plans, Pricing, and Membership​​​​

Canva

• What changes: You will lose access to Canva Pro about 30 days after graduation.
• Actions to take: Copy your designs and files to a personal Canva account before graduation. Learn more: Copy designs or files before graduating - Canva Help Center
• Personal-use options:
  • Free: Create a free Canva account using a non-College email address (includes 5 GB storage). Learn more: Canva Pricing: Compare Free, Pro, Business and Enterprise plans
  • Paid: Create a Canva Pro account using a non-College email address (includes 100 GB storage). Learn more: Canva Pricing: Compare Free, Pro, Business and Enterprise plans

Canvas

• What changes: You will lose access to Canvas about 30 days after graduation.
• Actions to take: Download or copy any data you wish to keep before graduation.

Email and Calendar (Outlook)

• Graduating students retain access to their Ithaca College email and calendar for one year after graduation through Outlook on the web.
  • After the first year, continued access requires an annual opt‑in. 
• Learn more about the alumni email program: Article - Alumni Email
• Students should also review: Article - Transitioning Your Microsoft 365 Account After Graduation

Kaltura

• What changes: You will lose access to Kaltura (media.ithaca.edu) about 30 days after graduation.
• Actions to take: Download or copy any data you wish to keep before graduation.

Microsoft 365

• What changes: Access to Microsoft 365 applications (Office desktop applications, OneDrive, Teams, OneNote, Forms, and more) ends approximately 30 days after graduation.
• Actions to take: Transition any data stored in Microsoft 365 to another account before graduation.
  • See this article for details: Article - Transitioning Your Microsoft 365 Account After Graduation
• Personal-use options: 
  • Free: Create a free Microsoft 365 account using a non-College email address (includes 5 GB storage). Learn more: Microsoft account | Sign In or Create Your Account Today – Microsoft
  • Paid: Purchase a Microsoft 365 Personal subscription using a non-College email address (includes 1 TB storage). Learn more: Compare Microsoft 365 Plans & Pricing (Formerly Office 365) - Microsoft Store

Zoom

• What changes: IC Zoom accounts automatically transition from Licensed to Basic shortly after graduation.
  • A Basic Zoom account includes: Meetings with up to 100 participants, 40 minute meeting limit
• Actions to take: Download or move any recordings or data you wish to keep before graduation.
• Personal-use options: 
  • Free: Create a free basic Zoom account using a non-College email address. 
  • Paid: Purchase a Zoom license using a non-College email address. 
  • Learn more: https://zoom.us/pricing 
• Note: Your IC Zoom account remains available through ithaca.zoom.us with a Basic license.

Additional Resources

Explore these resources to get started and learn more: 

• Article - Transitioning Your Microsoft 365 Account After Graduation 

If you have any questions feel free to contact the Project Management and Process Innovation team for a consultation.