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Learn how to sync an Ithaca College Windows device with Microsoft Intune to activate Endpoint Privilege Management (EPM) policies. This article covers syncing via Windows Settings and the Company Portal application, including completing DUO multi-factor authentication.

Dell Command Update is required software for Faculty and Staff Dell computers that automatically maintains system drivers and firmware through pre-configured IT policies. This article explains how to install DCU from the Company Portal, manage update installations, and troubleshoot common issues.

Ithaca College IT provides an anti-virus/anti-malware program from Microsoft for all college-owned Windows and macOS computers. For Windows, the program is called either Windows Defender or Windows Security. macOS will use Microsoft Defender. This guide describes how to scan your computer using this software to search for malicious programs.