How To: Printing at IC

This article provides comprehensive information about print services available at Ithaca College, including printing from personal computers, campus computers, library stations, and mobile devices.

Audience

This article is intended for Students, Faculty, Staff, Alumni, Affiliates, and visitors.

Platform

Microsoft Windows, Apple macOS, Apple iOS, Google Android

Contents

• Overview
• Printing from Personal Computers
• Printing at Library Computer Stations
• Printing on Campus Computers
• WebPrint (PaperCut)
• Options and Settings
  • Single-Sided Printing
  • Stapling Options
  • Custom Paper Sizes and Special Paper
• Understanding Print Release
• Additional Information
• Getting Help

Overview

Ithaca College provides multiple printing options to meet the diverse needs of our campus community. Whether you're printing from a personal device, campus computer, or mobile device, this guide will help you understand your printing options and how to use them effectively.

For other document services using the Toshiba MFPs, see our:

• How To: Scan from a Toshiba MFP for scanning documents to email or OneDrive
• How To: Fax with Toshiba MFP for sending and receiving faxes

Printing from Personal Computers

To print from your personal device, you have two options depending on your needs and device:

Mobility Print (Papercut)

For the best printing experience from personal devices, we recommend using Mobility Print. These solutions allow you to:

• Print directly to ToshibaBW (black & white) or ToshibaColor (color) printers
• Access full print settings, including single-sided printing and custom options
• Release your print jobs securely at any Toshiba printer on campus

For complete setup instructions for both Windows and Mac, see our How To: Use Papercut's Mobility Print.

WebPrint (Papercut)

WebPrint is a web-based printing portal that works from any device with internet access. This is ideal when:

• You're using a device where you can't install software
• You need to print quickly without setup
• You're printing from a Chromebook, Linux, or mobile device
• No special requirements (Finishing, staples, custom paper, single-sided prints)

For detailed instructions, see our How To: Use Papercut's WebPrint.

Access WebPrint at: webprint.ithaca.edu

Printing at Library Quickprint Stations

The library features two large Toshiba multifunction printers (MFPs) with dedicated Quickprint stations located next to them. These computers offer the same printing options as other lab computers on campus:

• WebPrint (PaperCut) through webprint.ithaca.edu - For quick printing with no special requirements (finishing, staples, custom paper)
• Print Deploy Client (PaperCut) application pre-installed on IC computers. Allowing access to printers added to the Quickprint stations and lab computers - Allows more options in printing through the System Settings

You can print from these stations using either:

1. WebPrint - Upload your document through the web browser
2. Print Deploy Client - Print directly from applications with access to all printing options, including:
   • Single-sided printing
   • Custom paper sizes
   • Stapling options (see Advanced Print Settings below)

Printing on Campus Computers

Campus computers in labs and offices have the Print Deploy Client pre-installed with access to ToshibaBW and ToshibaColor printers.

For Faculty and Staff

Faculty and staff using campus-issued computers should have printers already configured. If you need to set up or reconfigure Toshiba printers on your campus computer, see our How To: Setup Toshiba Printers guide.

Note: Faculty and staff receive unlimited printing at no charge and should use the Print Deploy Client for optimal printing features.

Using Campus Printers

Once printers are configured:

1. Open your document in any application
2. Press Ctrl+P (Windows) or Cmd+P (Mac)
3. Select ToshibaBW or ToshibaColor from the printer list
4. Adjust any print settings as needed (see Options and Settings for advanced features)
5. Click Print
6. Release your print job at any Toshiba printer using your ID card

WebPrint (PaperCut)

WebPrint is a web-based printing solution that allows you to upload and print documents from any device with internet access. For complete step-by-step instructions, see our How To: Use Papercut's WebPrint.

Access WebPrint at: webprint.ithaca.edu

Options and Settings

Single-Sided Printing

WebPrint only supports double-sided printing. For single-sided printing, you have two options:

1. Use the Print Deploy Client on campus computers (including library Quickprint stations and lab computers)
2. Use Mobility Print from your personal device

For detailed single-sided printing instructions, see our Library Printing FAQ.

Stapling Options

To staple your printed documents:

1. Open your document in an application (not a web browser)
2. Press Ctrl+P (Windows) or Cmd+P (Mac)
3. Select ToshibaBW or ToshibaColor
4. Click Preferences or Printer Properties
5. Navigate to the Finishing tab
6. Select your staple position from the stapling options
7. Click OK and Print

Custom Paper Sizes and Special Paper

For standard paper sizes available in printer trays:
Most Toshiba printers on campus have multiple paper sizes pre-loaded:

• Letter (8.5" x 11") - available in all printers
• Legal (8.5" x 14") - available in most department locations
• Ledger/Tabloid (11" x 17") - available in library printers

Check the printer display or print dialog for available paper sizes before printing. Simply select the desired size in your print settings, and the printer will automatically use the correct tray.

For special paper types or unusual sizes:
Use the bypass tray when printing on:

• Special paper types (cardstock, photo paper, labels, transparencies)
• Unusual paper sizes are not available in the standard trays
• Any specialty media requiring different handling

To use the bypass tray:

1. Select your desired paper size/type in the print settings
2. At the printer, open the bypass tray (located on the right side)
3. Load your special paper and adjust the guides to fit snugly
4. Release your print job
5. If prompted on the printer screen, select Bypass Tray as the paper source

For step-by-step instructions with non-standard paper, see our Library Printing FAQ.

Understanding Print Release

When you send a document to print using ToshibaBW or ToshibaColor:

1. Your print job is sent to a secure holding queue (not a specific printer)
2. Print jobs are held for up to 72 hours
3. You can release your job from ANY Toshiba printer on campus
4. To release: Tap your ID card or login at the printer, select Print Release, choose your job(s), and select Print

This system allows you to:

• Print from anywhere and pick up at your convenience
• Keep documents secure until you're at the printer
• Avoid waste from unclaimed prints

Additional Information

Print Quotas

Students:

• Receive a $15 printing credit at the start of the Fall semester
• Receive an additional $15 printing credit at the start of the Spring semester (January)
• Check your balance at webprint.ithaca.edu
• Additional print credit can be purchased if needed

Faculty and Staff:

• Receive unlimited printing at no charge
• Should use the Print Deploy Client for optimal printing features and options

Supported File Formats

• PDF (recommended for best results)
• Microsoft Office documents (Word, Excel, PowerPoint)
• Images (JPEG, PNG, GIF)
• Text files

Printer Locations

Toshiba printers are located throughout the campus. For a complete list of all printer locations, including buildings and specific room numbers, see our Toshiba Printers around campus (Location, Color/BW, Functionalities, Monitors) guide.

Common locations include:

• Library (multiple locations)
• Academic buildings
• Residence halls
• Student centers

Troubleshooting Tips

• Ensure you're connected to the campus network
• Verify your Netpass credentials are correct
• Check that your print quota hasn't been exceeded
• Try releasing your job from a different printer
• For complex documents, convert to PDF before printing

Getting Help

For assistance with Print Services, please reach out to the Ithaca College Service Desk.

• Location: 104 Job Hall
• Live Chat: Remote Support Portal
• Email: servicedesk@ithaca.edu
• Current Hours: Contact Us | Ithaca College