Who is the Audience for this Service?
This service is intended for owners and guardians of Ithaca College Information Technology computers. (Faculty, Staff, and Affiliates)
What is this Service?
This service request is designed to help with the Technology Renewal process. The owner will provide specific information regarding their current device and the device they are looking to get as a replacement.
This request will form a ticket through Team Dynamix and the IT Team will communicate with you regarding the specifics of the replacement.
Any devices that are included in the Technology Renewal Program will be replaced on a four year cycle, during one of our replacement time frames (Summer/Fall/Spring). Any devices that are not included within the Technology Renewal Program will need to be replaced with funding from the specific department. If you have further questions regarding the Technology Renewal Program please look at the Knowledge Base Articles for Technology Renewal.
For Help -watch this video: How to submit a computer replacement request