Request Microsoft Teams Assistance

Who is the Audience for this Service?

This service is intended for Faculty, Staff and Students of Ithaca College systems.

What is this Service?

This service allows you to request a team or request support for an existing team in Microsoft Teams, a desktop, mobile, and web-based communication and collaboration platform that brings together Office 365 and third-party applications and services. Teams includes chat, audio and video calls, file sharing, virtual meeting capability, and more. By default, a team comes with 25 TB of storage.

There are three main options for a Microsoft Team

  • For departments, units, and projects
  • For classrooms not connected to a Canvas course
  • For classrooms connected to a Canvas course