Processes and procedures to be followed in the situation of lost, stolen or damaged college owned computer equipment. More information and detail can be found in the Policies and Procedures document.
Loaner equipment may be temporarily available while the lost or stolen equipment is being replaced.
Audience
This article is intended for faculty and staff.
Damaged Equipment
If college owned computer equipment has sustained damage or wear beyond normal use, or is missing components (i.e. keyboard), it should be reported immediately to the Information Technology Service Desk, (607)-274-1000.
Information Technology will generate an internal tracking issue for an endpoint systems technician to assess the damage. The department or end user may be charged for the repair if the damage is not covered under warranty and the damage is determined to be caused by gross negligence by the end user. Repair of damaged non-leased computer equipment is the responsibility of the guardian department.
Theft or Loss
If college owned computer equipment is lost or stolen, it must be reported to:
1. The Office of Public Safety, (607)-274-3333
2. The Risk Management Office, (607)-274-3285
3. The IT Service Desk, (607)-274-1000
Specific process details are found in the Policies and Procedures in the event of Lost/Stolen or Damaged Computer Equipment document. If the employee was traveling, local authorities should be contacted as well.
Negligence
In the case of negligence, the guardian department may seek reimbursement from the employee to cover the cost of repair or replacement.