Computers, Labs, Devices and Hardware Articles

Support for computers and hardware; equipment moves; loaner equipment

Categories (4)

Labs

Location, Hours, Policies and more for public and specialty use.
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Technology Renewal

Help articles related to the Technology Renewal program.
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iPad Support and Services

Support and service articles related to college-owned iPads and iOS software.
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Student Services

Hardware and devices available to students
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Articles (4)

Howto: Setup a Dell laptop connected to a Dell DisplayLink dock

Setup a Dell laptop connected to a DisplayLink dock with external displays, mouse, keyboard and other external devices.

Microsoft Intune: Perform a Device Sync on Windows

Learn how to sync an Ithaca College Windows device with Microsoft Intune to activate Endpoint Privilege Management (EPM) policies. This article covers syncing via Windows Settings and the Company Portal application, including completing DUO multi-factor authentication.

Windows 11: Unblock a Downloaded File

This article explains how to unblock executable files and other downloads that Windows 11 has blocked for security reasons. Faculty and staff can use File Properties to remove the security block and install trusted software.

Windows AutoPilot setup instructions

Instructions on AutoPilot setup of Windows computers. This method will not work if the computer is not enrolled in AutoPilot. All new Tech Renewal computers, the start of Fall 2025 Tech Renewal computers will be enrolled in AutoPilot.