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Instructions on AutoPilot setup of Windows computers. This method will not work if the computer is not enrolled in AutoPilot. All new Tech Renewal computers, the start of Fall 2025 Tech Renewal computers will be enrolled in AutoPilot.

This article explains how to repair the Cirrus Audio Driver on Dell Pro Plus 13 and Dell Pro Plus 14 laptops using Company Portal. It is intended for students, faculty, and staff experiencing audio issues or no audio device recognition on supported Dell models.

Dell Command Update is required software for Faculty and Staff Dell computers that automatically maintains system drivers and firmware through pre-configured IT policies. This article explains how to install DCU from the Company Portal, manage update installations, and troubleshoot common issues.

This guide outlines steps that you can take to best prepare for the technology renewal process.

Setup a Dell laptop connected to a DisplayLink dock with external displays, mouse, keyboard and other external devices.