Who is the Audience for this Service?
This service is intended for students, faculty, staff, and affiliates.
What is this Service?
Report an issue with audio visual equipment in a classroom, conference room, lecture hall, or similar space, such as a projector, screen, monitor, microphone, speaker, camera, DVD/Blu-ray player, cable box, sound bar, touch panel, control system, or remote that isn't working, is unresponsive, or isn't working properly. Common problems include no picture, no sound, a frozen or black screen, static or feedback, a disconnected cable, a device that won't turn on, or being unable to connect a laptop to the display or projector.
For classroom, conference room, and web conferencing training requests, please submit those through Web/Video Conferencing Consultation.
For Digital Signage service requests, please submit those through Digital Signage Access and Help.
For additions of wall mounted TVs/displays in offices, please submit a Technology Project, Purchase, or Major Change.