Who is the Audience for this Service?
This service is intended for Faculty and Staff users of Ithaca College.
What is this Service?
Use this form to request troubleshooting or assistance with any teaching and learning tools supported by Ithaca College. Whether you're encountering technical issues, need help setting up or using a tool, or have questions about integrating these applications into your courses, our team is ready to provide guidance and solutions. Please provide details about the issue you're experiencing to help us assist you effectively.
For assistance with Canvas, please visit the Canvas Service Request Service.
Supported Applications
- iClicker (In-class polling and student engagement)
- GetMarked (Convert documents to Canvas Quizzes)
- Kaltura (Media files, hosting, video quizzing)
- LinkedIn Learning (Open Educational Resources)
- Nvivo (Qualitative Data Analysis)
- Padlet (Student engagement, projects)
- Perusall (Social Annotation)
- Respondus LockDown Browser (Secure online testing)
- Scantron (Optical Scanning/Bubble sheets)
- SPSS (Quantitative Data Analysis)
- VoiceThread (Student engagement and project)
- Watermark (Accreditation)