Support articles related to telephone and voicemail services.

Articles (8)

Guide to Using Voice Mail

This article explains how to set up and access your Ithaca College voicemail.

How To: Access Voice Mail

This article explains how to access voicemail 24 hours a day, 7 days a week on campus or off campus.

How To: Forward Phone Calls Off-Campus

This article explains how to forward calls off-campus from a single-line or a multi-line phone.

How To: Forward Voice Mail to Email

An optional voice mail feature allows you to receive an email with an audio copy of any voice mail messages that callers leave on your campus telephone extension. This is useful when you are away from your campus telephone.

How To: Set Up Voice Mail

This article explains how to use the voicemail system from any touch-tone telephone 24 hours a day, 7 days a week. The first time you use your voice mail, you must “personalize” it.

Making International Phone Calls

Dialing international calls beyond North America is generally considered an international call. Ithaca College campus telephones, with international dialing permission enabled, can perform international calls.

Multi-Line (NEC Dterm Series i ) Telephone Guide

This guide will discuss how to use the Dterm Series i Telephone.

Using NEC MLC Desktop Software (Soft Phone)

Information about how to get access to your office phone and its functions through a computer.