How To: Access Voice Mail

This article explains how to access voice mail 24 hours a day, 7 days a week.


This article is intended for faculty and staff. 

Access Voice Mail

Before you can access your voice mail, you will need to personalize it.

Individual Voice Mail

  1. From your campus desk phone, lift the handset or press speaker.
    • On a single-line phone, dial 4-1850.
    • On a display phone, press the Message or VMAIL button.
  2. If you are away from your campus desk phone:
    • If you are on campus, dial 41850.
    • If you are off campus, dial (607) 274-1850.
    • Press # when the system answers.
    • Dial 9 plus your 5-digit phone number.

Tree (Shared) Voice Mail

For the main voice mailbox (tree):

  1. Dial 4-1850.
  2. Press # when the system answers.
  3. Dial 9 plus your 5-digit phone number.

For personal voice mail:

  1. If you are on campus, dial 4-1850.
  2. If you are off campus, dial (607) 274-1850.
  3. Press # when the system answers
  4. Dial 9 plus your 7-digit voice mail box number.


Article ID: 116
Fri 8/18/17 2:49 PM
Fri 11/13/20 12:58 PM

Related Articles (4)

This article explains how to set up and access your Ithaca College voicemail.
An optional voice mail feature allows you to receive an email with an audio copy of any voice mail messages that callers leave on your campus telephone extension. This is useful when you are away from your campus telephone.
This article explains how to use the voicemail system from any touch-tone telephone 24 hours a day, 7 days a week. The first time you use your voice mail, you must “personalize” it.
Dialing international calls beyond North America is generally considered an international call. Ithaca College campus telephones, with international dialing permission enabled, can perform international calls.

Related Services / Offerings (1)

Request voice mail service for individual or departmental office phones.