Faculty and Staff Printing

Audience 

This article is intended for faculty and staff. 

Platform 

Microsoft Windows, Apple MacOS, Google Android, Apple iOS, Google Chrome OS 

Contents   

 

Printer Locations 

There are over a dozen Toshiba printers available for use across campus. Their locations, and additional features such as Fax and Color Printing, can be found in this article. 

 

Link College ID to Campus Toshiba Printers 

For convenience, Faculty and Staff can link their college ID to Toshiba model printers so that they can tap their card at the printer rather than manually typing in their username and password each time. To link your ID card to Toshiba Printer, please follow the directions in this article: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1054 

 

Printing from Toshiba Model Printers 

To print from Toshiba model printers, the steps are as follows 

  1. Log in to the lab computer using your IC Credentials   
  2. Open the file you would like to print  
  3. Select the desired printer from the printer list  
  4. Choose and verify the finish of the print job (layout, paper size, and single/double-sided).  
  5. Release your job at a Toshiba printer on campus by tapping your college ID (must be linked to printer system first) or by typing in your username and password 

 

Set Up Toshiba Model Printers on College Provided Computers 

College-provided devices should come with Toshiba printers preinstalled. If you do not see “ToshibaBW” or “ToshibaColor” as selectable printer options when you attempt to print a file, you can try the following steps to add the printers to your device manually. 

 

Windows 

Make sure that you are on the Ithaca College secure network or on Global Protect VPN before adding any printer. This process will only work if you are connected to Ithaca College (secure) network. 

  1. Search for “Printers” using the search box on your computer’s task bar 
  2. Select Printers and Scanners 
  3.  Go to “Add Printers”   
  4.  Install ToshibaBW and ToshibaColor   

Mac 

Make sure that you are on the Ithaca College secure network or on Global Protect VPN before adding any printer. This process will only work if you are connected to Ithaca College (secure) network. 

  1. Click the white icon shaped like a printer on your computer’s task bar 
  2.  Sign in or click “View my Printers”   
  3. Go to “Add Printers”  
  4. Install ToshibaBW and ToshibaColor 

 

Printing from Non-Toshiba Model Printers 

Toshiba fleet printers are pre-installed on all new college-issued devices, while other printers are not. If you would like to print from any other type of printer on campus, you will need to first add them to your device before they will show up in the list of available printers when you attempt to print a file.

Add Non-Toshiba Model Printers on college-provided Computers - Windows    

Windows users can add Non-Toshiba Model printers to their device by searching the computer for the networked printers. Make sure that you are on the Ithaca College secure network or on Global Protect VPN before adding any printer.  

  1.  Go to the search bar in the bottom left-hand corner   
  2. Search \\caslon  or  \\icprinters  
  3. You will use  \\caslon for departmental printers   
  4.  Look for the queue name and click on the appropriate printer  

 

Add Non-Toshiba Model Printers on college-provided Computers - Mac   

On campus, we use a server to manage the connection between your computer and the printer. Because of this, MacOS cannot determine the printer type to download printer driver software automatically when using the proper settings. The way to ensure your connection to the printer works long-term with the correct software is to set up the printer via its queue name only to let MacOS automatically download the proper software, and then re-add the printer with the settings to use the print server and the queue name. 

Make sure that you are on the Ithaca College secure network or on Global Protect VPN before adding the network printer.  

  1. Open System Preferences 
  2. Click Printers and Scanners 
  3. Click the "+" located at the bottom left of the window   
  4. Click the IP tab (globe) 
  5. In the Address field: enter the address of the print server (See below) 
    • Faculty and Staff: caslon.campus.ithaca.lan 
    • IC printers server: icprinters.campus.ithaca.lan 
  6. In the 'Protocol' field: select Line Printer Deamon – LPD 
  7. In the 'Queue' field: enter the Queue Name of the printer 
  8. In the 'Name' field: enter the Queue Name of the printer again 
  9. For the 'Use' dropdown: click Select Software then (choose the appropriate driver) 

Locating your printer's driver: Type your printer's queue name in the "Address" box to temporarily display the software that is needed for Step 9 in the "Use" box. Once you document software, replace the text in the "Address" box with "caslon.campus.ithaca.lan". You can also locate the driver on the printer itself as the driver should match the model of printer. (See image below for visual representation) 

  1. Locate your driver and Click OK 

Uploaded Image (Thumbnail)

  1. Click Add 
  2. Select Duplex(may say 'Duplexer' or 'Duplex Unit') if your printer has a duplex unit 
  3. Click OK 

 

Printing from Lab Computers 

There are more than 30 computer labs, both public and program-specific, available for use by faculty, staff, and students. If you need to print a file from a computer lab, you must follow the steps outlined below  

  1. Log in using your Netpass Username and password   
  2. Open the file you would like to print  
  3. Select the desired printer from the printer list  
  4. Choose and verify the finish of the print job (layout, paper size, and single/double-sided).  
  5. Go to a Toshiba printer to release your print job by tapping your College ID (must be linked to printer system first) or by typing in your username and password 

 

Printing Using Remote Queue Upload – WebPrint (PaperCut)  

Faculty and staff can upload jobs remotely to WebPrint at webprint.ithaca.edu , then print to any Toshiba model printer accessible on campus. If you are unable to use your computer, Webprint is available for use. The upload will wait in the queue for 72 hours. This is useful for staff who need a back-up method for printing as you do not need to be connected to the IC network for this method. 

Instructions to upload print jobs remotely:  

  1. Log in to webprint.ithaca.edu using your IC Username /Password credentials.  
  2. Click Upload Jobs (left side menu).  
  3. Click Submit a Job.  
  4. Select ToshibaBW or ToshibaColor, then click Print Options. (If you want to assure that you will not be charged for color printing select ToshibaBW)  
  5. Confirm the number of copies then click Upload Documents.  
  6. Click Choose Files and browse for your document(s).  
  7. Click Upload & Complete.  
  8. Visit a Toshiba printer within 72 hours to release the print your job. Please see How to Link Your College ID to Campus Printers section on how to register your College ID with Toshiba printers for quick sign into the Toshiba printers on campus. 

 

Using Printer Features 

Color Printing  

All Toshiba printers can be used for black-and-white printing, while only some can print in color. To ensure that you are printing in color, you must choose the appropriate printer when you send the print job from your device. Once you have clicked ‘print,’ (Windows) or Command + P (Mac), your device should give you an option to choose a printer. To print in color, you must choose the printer titled \\ICPRINTERS\ToshibaColor. For black and white printing, choose the printer titled \\ICPRINTERS\ToshibaBW.  You will then click “print” and go to the appropriate printer to release the print job.   

 

Double-Sided Printing   

Students must select whether to print single or double-sided when they send a print job from their device. It cannot be selected from the Toshiba printer when the print job is released.  

 

Printing Double-Sided from Windows:  

  1. Right click on the file(s) saved and click the print option.   
  2. Click Options and a separate window titled Print Settings will open.  
  3. Click the blue link titled Printer Properties...  
  4. Click the Finishing tab.   
  5. In the section titled 2-sided Printing, you may choose the first option if you want only one side to print on or the second option for double-sided printing.    

 

Printing Double-Sided from Mac OS:  

  1. Open the file and press Command + P on the keyboard  
  2. Click Two-sided   
  3. Click Print and release the print job form the appropriate printer  

 

Bypass Paper Tray (Using your own paper)  

Bypass tray printing is convenient to use if you would like to print on your own paper rather than what’s in the printer. To enable bypass printing, you must perform the following steps.   

  1. Save your file(s) to the computer, right-click the file, and click the print option. The Print Pictures window will automatically open.   
  2. Click Options and the Print Settings window will open  
  3. Click the blue link titled Printer Properties  
  4. Once the new window opens, under Paper Source click Bypass Tray  
  5. Head to the appropriate printer and open the bypass tray on the right side of the printer  
  6. Pull the green lever in the opposite direction of the printer and load paper into the bypass tray.   
  7. Align the side guides to the paper length using the tab that says “Max” highlighted in yellow.   
  8. Move the green lever back towards the printer  
  9. Release the print job by tapping your ID or typing in your username and password 

 

Fax Feature 

Ithaca College has certain printers around campus that can send and receive Fax, click here for the list of Toshiba locations and functions to check which ones are applicable. Below are the steps listed for sending out Faxes to both on-campus locations and off-campus locations 

  1. Log in to the printer with your Netpass credentials or scan your ID 
  2. Click Access Device or Copy depending on your printer, it will be the center option upon logging in 
  3. Press the physical home button on the right-hand side of the control panel 
  4. Click the Fax icon, it’s an orange box with a white number pad and paper coming out of the top 
  5. To input the fax number click the number pad button on the left-hand side of the screen, it is the third option down with a green icon 
  6. For an ON CAMPUS number, dial 4 followed by the fax number. For an OFF CAMPUS number, dial 91 followed by the fax number 
  7. Click on the Dial button in the top right-hand corner to test your number or press Send in the bottom right-hand corner to send the Fax 
  8. To end the connection press Monitor in the top right-hand corner 

 

To receive fax  

The number to send the fax to can be found in this article about printer locations under the Function(s) section. You will not need to swipe your ID or release the job, the fax will print automatically.   

 

Need Help? 

If you need further assistance using Ithaca College printers contact the Ithaca College Service Desk at Ithaca.edu/ITChat or servicedesk@ithaca.edu 

 

 

 

 

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Details

Article ID: 1298
Created
Fri 6/17/22 11:03 AM
Modified
Fri 12/22/23 12:19 PM

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