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Services or Offerings?
IT General Help Request
  1. Services
  2. Information Technology
  3. Getting Help
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
Personal Device & Service Desk Consultation
  1. Services
  2. Information Technology
  3. Hardware
Use this service to request a consultation for a non-Ithaca College computer or device from the Service Desk.
Hardware Help Request
  1. Services
  2. Information Technology
  3. Hardware
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
Network, Internet and Wi-Fi Help Request
  1. Services
  2. Information Technology
  3. Network, Internet and Wi-Fi
Request help with network, internet and Wi-Fi (other than Apogee ResNet)
Accounts and Passwords Help Request
  1. Services
  2. Information Technology
  3. Accounts and Passwords
Form for requesting help with accounts and passwords.
IT Security Help Request
  1. Services
  2. Information Technology
  3. Security
Request help with a technology-related security issue.