Request Digital Signage Access and Help

Who is the Audience for this Service?

This service is intended for staff and digital sign managers.

What is this Service?

• For clients to request assistance with the College's digital signage system – either something not working as expected on the software side (i.e. content deployment) or to report signs (either the TV or computer) being offline, damaged, or otherwise in need of a technician visit.
• Requests for new signs.
• For training on how to use Optisigns to manage Digital Signage, please see the resources linked below. We are currently unable to offer individual trainings.
• Request Access to OptiSigns, and add/remove OptiSigns Managers.
  Requesting manager access for OptiSigns requires supervisor approval. Once you submit the completed access request form, your supervisor will receive a notification from the IT service request system to approve or deny the request.

Optisigns Training

Materials on how to use Optisigns are available here: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1402