Software, Applications and Licensing

This is a category that contains all services surrounding software, including but not limited to troubleshooting and Licensing.

Categories (1)

Administrative and Business Applications

BI, Homer, Oracle HCM and Finance, ECM, Advance, and Ithaca.edu
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Services (5)

Microsoft Teams New Team Request

This service is for requesting the creation of a new team in the Microsoft Teams application.

Software/Application Troubleshooting & Support

This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)

Software Application Licensing & Access

Use this form to request additional access or licensing for supported software applications, including third-party add-ons or integrations that extend the functionality of the tools listed (e.g., Adobe Creative Cloud, Microsoft Products, Zoom, etc.). Note: Some requests may require supervisor approval or department funding.

Storage Assistance (OneDrive, Mentor, etc.)

Utilize this service for help with Cloud (OneDrive), Hard Drive, or Network Storage (Mentor) related issues.

Ithaca.edu and Drupal Assistance

This service is to request assistance with Drupal and it's associated programs