Software, Applications and Licensing

This is a category that contains all services surrounding software, including but not limited to troubleshooting and Licensing.

Categories (1)

Administrative and Business Applications

BI, Homer, Oracle HCM and Finance, ECM, Advance, and Ithaca.edu
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Services (7)

Request Software/License Assistance

This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications

Request Storage Assistance

Utilize this service for help with Cloud (OneDrive), Hard Drive, or Network Storage (Mentor) related issues.

Request Ithaca.edu and Drupal Assistance

This service is to request assistance with Drupal and it's associated programs

Request Assistance for Artificial Intelligence (AI)

This service is for artificial intelligence (AI) at Ithaca College, for the following offerings: AI Project or Tool request, AI requests for teaching and learning, general AI consultations, and more

Request Digital Signage Access and Help

Use this form to request a digital sign, get access to manage a sign, or for assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...

Request IT Consultation

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

Request to Reimage a Campus Computer

Reimaging a computer helps faculty, and staff maintain, move and update their devices. By using this service, you can ensure that your computer is running smoothly and that you have access to all the necessary software and tools you need to succeed.