This is a category that contains all services surrounding software, including but not limited to troubleshooting and Licensing.

Categories (1)

Administrative and Business Applications

BI, Homer, Oracle HCM and Finance, ECM, Advance, and Ithaca.edu

Services (14)

Request an Application(s)

This service is for requesting new applications for campus owned devices.

Request Assistance for Artificial Intelligence (AI)

This service is for artificial intelligence (AI) at Ithaca College, for the following offerings: AI Project or Tool request, AI requests for teaching and learning, general AI consultations, and more

Request Assistance for Artificial Intelligence (AI)

This service is for artificial intelligence (AI) at Ithaca College, for the following offerings: AI Project or Tool request, AI requests for teaching and learning, general AI consultations, and more

Request Digital Signage Access and Help

Use this form to request a digital sign, get access to manage a sign, or for assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...

Request Drupal Assistance

This service is to request assistance with Drupal and it's associated programs

Request for Application Integration

This is to request the integration of a third-party application with various platforms, including but not limited to Canvas, Microsoft Office, Microsoft Teams, and Zoom.

Request IT Consultation

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

Request Microsoft Assistance

This service is for assistance and use requests of Microsoft Applications and Services

Request to Reimage a Campus Computer

Reimaging a computer helps faculty, and staff maintain, move and update their devices. By using this service, you can ensure that your computer is running smoothly and that you have access to all the necessary software and tools you need to succeed.

Kaltura Video - Report an Issue

Report an issue you are having with media.ithaca.edu or the media tools in Sakai. You can also request features or add comments using this form.

Request a Form/Survey or Form/Survey Assistance

This service facilitates requests for creating or modifying web forms, or asking for troubleshooting with form and survey applications.

Request Ithaca.edu Website and Drupal Assistance

This service is for the Ithaca.edu website, including problems with the website, access to Drupal, Drupal training, and more.

Request Software Assistance

This service is for software-related assistance, for the following offerings: Microsoft application support, Adobe support, Zoom support, and more

Request Storage Assistance

Utilize this service for help with Cloud (OneDrive), Hard Drive, or Network Storage (Mentor) related issues.