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Information Technology
Information Technology
All the Services that Information Technology department provides.
Categories (13)
Accounts and Passwords
Passwords, accounts, account access
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Administrative and Business Applications
BI, Homer, Oracle HCM and Finance, ECM, Advance, and Ithaca.edu
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Computers, Devices and Hardware
Services related to computer devices and hardware; equipment moves and repair, loaner equipment, and more.
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Computer and Web Applications
Services related to computer software (like Adobe products) or online Web applications (like Web Profile Manager).
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Teaching and Learning
Canvas, Classroom Support, Teaching Tools
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Email and Calendar
Outlook email, calendar, room resources, account requests.
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Network, Internet and Wi-Fi
Services related to wired and wireless internet.
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Printing
Printing information for faculty, staff and students.
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Projects and Professional Services
IT project requests and other professional services.
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Security
How to protect against phishing, malware, and other threats.
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Student IT Services
IT Services for Students
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Telephones and Voice Mail
Telephone and voice mail services.
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Getting Help
When you can't find a service or knowledge base article that helps.
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Popular Services
IT General Help Request
Contract Review
(SSPR) Self Service Password Reset
HR General Help Request
Form and Survey Work Request
My Recently Visited Services
Screen Saver Removal
Returning Technology Devices to IT
AI Support
Equipment Moves
Computers, Devices and Hardware Help Request
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