Who is the Audience for this Service?
This service is intended for all users of Ithaca College systems. (Students, Faculty, and Staff)
What is this Service?
LastPass is a secure password management tool for Ithaca College faculty and staff to store, manage, and share passwords safely. It allows users to generate strong, unique passwords for each of their accounts and automatically fill them in when needed. All credentials are stored in an encrypted vault, accessible only with an approved authentication method.
This service is for LastPass related assistance, for these offerings:
- LastPass Enrollment: This service offering is for enrolling either yourself or a group/department in LastPass. If you are submitting a request on behalf of a group or department, you will need to provide the specific Active Directory group or department name. You will also be asked whether you would like a shared folder to be created. If so, you will be designated as the folder administrator and will be responsible for managing access and inviting users.
- LastPass Support: This service offering allows you to contact the Information Security department for assistance with any issues you encounter while using the LastPass application. Examples of support requests include: experiencing login problems, trouble accessing shared folders, difficulties with account recovery, or general questions about secure password management.