PaperCut Mobility Print lets you print from a personal device (BYOD - Bring Your Own Device) to the campus Toshiba printers. You must be connected to the Ithaca College network- on-campus Wi-Fi- or the VPN when off campus.
Audience
This article is intended for students using personal devices. Faculty and staff can use Mobility Print, but should use the standard print services in the main Print Services article for full functionality and support.
Platform
Microsoft Windows, Apple macOS, Apple iOS, Google Android, and Google ChromeOS
Contents
Overview
PaperCut Mobility Print simplifies printing from personal devices. Unlike traditional print drivers, it works through a simple app or system integration that discovers the campus printers when you are connected to the Ithaca College network.
Note: Faculty and staff should use the standard print services for full functionality. See the main
Print Services article for setting up departmental and specialized printers.
Available Printers
Mobility Print provides access to the following printer queues:
- ToshibaBW - black and white printing
- ToshibaColor - color printing
These printers are available at locations across campus. See Toshiba Printers around campus for a complete list of locations. Your print jobs are held in the queue until you release them at any Toshiba printer using your IC ID card.
Setup Instructions
Complete the following steps to set up PaperCut Mobility Print on your device:
- Open your web browser and go to the setup page: mobilityprint.ithaca.edu/setup
- The system automatically detects your device type and provides setup instructions
- Follow the on-screen instructions for your device. The process varies by operating system:
- Windows: download and install the Mobility Print client
- macOS / iOS: configure printers using the built-in AirPrint feature
- Android: install the Mobility Print app from the Play Store
- ChromeOS: complete the browser-based setup
- Enter your Ithaca College credentials when prompted
- Verify that ToshibaBW and ToshibaColor appear in your device printer list
You must be connected to the Ithaca College network to print. On campus, use IC Wi-Fi; off campus, connect to the
Ithaca College VPN first.
How to Print
Once Mobility Print is set up, printing is straightforward:
- Open the document you want to print
- Select File > Print, or use the print shortcut for your device
- Choose ToshibaBW (black and white) or ToshibaColor (color)
- Configure any print settings (pages, copies, orientation)
- Click Print
- Go to any Toshiba printer on campus
- Tap your IC ID card on the card reader
- Select your print job and press Print
Tip: print jobs are held for 72 hours. If you do not release a job within that time, it is automatically deleted.
Troubleshooting
If you experience issues with Mobility Print:
- Printers not appearing: make sure you completed the setup through the Mobility Print link, and restart your device if needed
- Authentication errors: verify your IC username and password are correct. Contact the Service Desk if the issue persists
- Print jobs not showing at the printer: confirm you selected the correct printer queue and that your IC ID card is registered
- Off-campus printing: connect to the Ithaca College VPN first - you must be on the IC network to reach the printers
Getting Help
For assistance with PaperCut Mobility Print, please reach out to the Ithaca College Service Desk.