FAQ: Library Printing

Knowledge Base Article Banner

 

 

This article answers common questions about printing at the library, including how to print single-sided, print and scan on non-letter paper, and request a refund.

Audience

This article is intended for students, faculty, and staff who print at the library using the Toshiba printers and Library Quick Print Stations.

Platform

Toshiba multifunction printers (MFPs); Microsoft Windows and Apple macOS; PaperCut WebPrint

Contents

1. How to Print Single-Sided

IC Managed Computers (Recommended)

  1. Open the file you want to print
  2. Press Ctrl+P (Windows) or Cmd+P (Mac)
  3. Select ToshibaBW or ToshibaColor
  4. Turn off Double-Sided (also called Two-Sided)
  5. Click Print
  6. Enter your Ithaca College credentials if prompted
  7. Sign in at any Toshiba printer
  8. Release your print job

Personal Device

  1. Connect to the IthacaCollege secure network using your Ithaca College username and password
  2. Add the Toshiba printers to your device by following How To: Use PaperCut's Mobility Print
  3. Open the file you want to print
  4. Press Ctrl+P (Windows) or Cmd+P (Mac)
  5. Select ToshibaBW or ToshibaColor
  6. Turn off Double-Sided (also called Two-Sided)
  7. Click Print
  8. Enter your Ithaca College credentials if prompted (make sure the name matches your Ithaca College username)
  9. Sign in at any Toshiba printer
  10. Release your print job

WebPrint

On an Ithaca College computer, follow the IC Managed Computers steps above and turn off Double-Sided in the print options.

2. Printing with Non-Letter Paper

  1. Open the file you want to print
  2. Press Ctrl+P (Windows) or Cmd+P (Mac)
  3. Select ToshibaBW or ToshibaColor
  4. Click More settings
  5. Change the paper size to your desired size
  6. Click Print
  7. Go to any Toshiba printer and open the bypass tray (on the right side of the machine)
  8. Load your paper and align the guides flush with the paper
  9. Sign in and release your print job
  10. If prompted, select the bypass tray as the paper source

3. Scanning with Non-Letter Paper

  1. Open the top of the printer to access the scanner
  2. Place your paper in the top-left corner
  3. Sign in at the Toshiba printer
  4. Select Scan
  5. Select Scan to Email or Scan to OneDrive
  6. Click Change settings on the right-hand side
  7. Change the paper size to Legal (8.5" x 14") or Ledger (11" x 17")
  8. Change any other desired settings
  9. Select Start

4. Requesting a Refund

  1. Go to webprint.ithaca.edu
  2. In the left menu, select Recent Print Jobs
  3. Locate the print job you need refunded
  4. Select Request Refund

Getting Help

For assistance with library printing, please reach out to the Ithaca College Service Desk.

Print Article

Related Articles (4)

How To: Printing at IC
Comprehensive information regarding printing on campus. Topics include print costs and allowances, printer locations, methods of printing (Mobility Print and WebPrint), printer features, and how to get assistance.
How To: Setup Toshiba Printers
How to install Toshiba printers for Faculty and Staff on IC IC-assigned Windows and macOS computer with the Print Deploy Client
How To: Use Papercut's Mobility Print (Personal Device Printing)
This article provides instructions for students to set up and use PaperCut Mobility Print on their personal devices (BYOD) for campus printing. It covers the setup process for various operating systems, available printer queues (ToshibaBW and ToshibaColor), and basic troubleshooting steps for common issues.
Print at a Library Quick Print Station
How to use the self-service Library Quick Print Stations at Ithaca College. Sign in with your IC account, print from an application or WebPrint, release your job at a library Toshiba printer, and sign out. Intended for students printing in the library. Covers the automatic printer setup, the data-wipe warning, and the automatic idle sign-out.