Request an Application(s)/ License Assistance

Who is the Audience for this Service?

This service is intended for guardians of Ithaca College devices. (Students, Faculty, Staff, and Affiliates)

What is this Service?

This service will provide assistance with all software that Ithaca College can assist with.  If you need the 

1. Troubleshooting
   1. If an application is not working correctly then you can request this here
   2. Including but not limited to: learning applications like Canvas, productivity applications like Microsoft 365, or other software.
2. Application/ licensing Assistance
   1. If you need a new application/ access to an application you can request that here
   2. Including but not limited to: Menimeter, qualtrics, etc.
3. Integrating a third party application
   1. This service is for connecting 2 or more applications 
   2. Applications include but not limited to: canvas with microsoft applications, AI bots, etc.