Articles (3)

Outlook: Shared Mailbox Use Cases and Benefits

Learn how shared mailboxes in Outlook help teams work together and keep communication organized. Ideal for scenarios where email access is needed by multiple users but direct login or application access is not required.

Outlook: Upgrading from a Departmental Email Account to a Shared Mailbox

This article outlines the process of upgrading a departmental email account to a shared mailbox at Ithaca College, including its benefits, what to expect, and steps for a smooth transition.

Outlook: Getting Started with Your New Shared Mailbox & Calendar

This article explains how Ithaca College faculty, staff, and student organizations can access and use a shared mailbox in Microsoft Outlook to manage email and calendar functions.