Request Printing Assistance

Audience

This service is intended for all users of Ithaca College printers (Students, Faculty, Staff, and Affiliates)

About this Service

This service is for printer-related help, with these offerings: 

• Request for Printing Help: This request allows you to seek assistance for instructions on adding and removing a campus printer on a computer, as well as any other printing queries. In case you need any help with faxing, please feel free to use this service to request help.
  This service can also be used by SAS staff members to request changes to the SAS student printing group in Papercut. To do so, please select "Printing Account/Balance-related changes" within the form.
   
  • ​​​​​​​Requests Offered Within this Service
    • Adding or removing a printer and printer troubleshooting
    • Printer supplies request
    • Changing the printer monitor for a printer
    • Faxing assistance
    • Printing Account/Balance-related changes
    • Request to move a printer
    • Other printer related request​​​​​​​s
       
  • For instructions on how to register your ID card to the Toshiba Printers, refer to this article: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1054
     
  • For information on how to print from your personal Apple device to a Toshiba printer, please refer to this article: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1170
     
  • Please refer to this article for information on student printing: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=84
     
  • Please refer to this article for information on faculty and staff printing: https://help.ithaca.edu/TDClient/34/Portal/KB/ArticleDet?ID=1298