IT Services for Students

Services (10)

Login Assistance

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

Software/Application Troubleshooting & Support

This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)

Audio Visual Support

This service is used to request work from the Audio Visual group.

Device Loan Request

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

IT Consultation

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, tool and process assistance from Project and Process Innovation, Drupal assistance from Web Support, and more

Username/Name Change Request

This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.

Ithaca Wi-Fi Assistance

This service is to provided assistance/ direction for all ithaca college WiFi related questions

IC Email List Support

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

IT Security Assistance

Use this service to request help with security issues, including Information Security help and Door Access

IT General Help Request

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).