IT Services for Students

Services (10)

Request Login Assistance

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

Request Software/Application Troubleshooting

This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)

Request Audio Visual Support

This service is used to request work from the Audio Visual group.

Request a Device Loan

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

Request IT Consultation

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, tool and process assistance from Project and Process Innovation, Drupal assistance from Web Support, and more

Request Username/Name Changes

This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.

Request Ithaca Wi-Fi Assistance

This service is to provided assistance/ direction for all ithaca college WiFi related questions

Request IC Email List Support

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

Request IT Security Assistance

Use this service to request help with security issues, including Information Security help and Door Access

Request IT General Help

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).