My Recently Visited Services
Complete this form to submit a request for a flexible work plan
Use this service to request enrollment in the LastPass password manager, either for yourself or on behalf of a group. You can also use it to request support for LastPass-related issues.
Use this service to request help with security issues, including Information Security help and Door Access
Use this service to report issues or request changes to forms accessed through the ICWorkflow portal
Request for College computer equipment to be moved.
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
Please complete this form if you would like to add a missing or update your current gender selection in HR Cloud.
This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.
This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, tool and process assistance from Project and Process Innovation, Drupal assistance from Web Support, and more
Faculty and staff may request a shared workstation login account, such as for use in specialized labs on shared computers.
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.
Utilize this service for help with Cloud (OneDrive or SharePoint), Hard Drive, or Network Storage (Mentor) related issues.
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
Reach your Benefits Consultant directly with this request for help or consultations regarding health insurance, personal/vacation/medical time, leaves of absences, Short-Term and Long-Term Disability, retirement and more.
Use this form to request access privileges for applications administered by the Registrar’s Office, including Banner, Degree Works, and IC Workflow.
This service is to request assistance with Drupal and it's associated programs
This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
This service is used to request work from the Audio Visual group.
This service collects essential information from department account owners, including departmental email accounts, student organization accounts, and shared login accounts. This data will be used to convert existing accounts to new, more secure account types.
This service includes an intake questionnaire for account owners, a request form to update the account owner, a request form to delete accounts no longer in use, and other related services.
Use only if instructed by your project manager.
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.