My Recently Visited Services
This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)
This service is to provided assistance/ direction for all ithaca college WiFi related questions
This service is for artificial intelligence (AI) at Ithaca College, for the following offerings: AI Project or Tool request, AI requests for teaching and learning, general AI consultations, and more
Complete this form to submit a request for a flexible work plan
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
This form is used to request the purchase of a new educational software/technology tool for classroom and lab use. All requests will be reviewed by the Educational Technologies Advisory Committee (ETAC). Please do not submit vendor contracts to the College Contract Review process for contract review until your purchase has been reviewed and approved by ETAC
Submit this form to apply for dependent tuition remission benefits
This form is used to manage requisition-related changes, including adding students, un-posting requisitions, correcting errors, requesting reports, or asking general questions. Please provide as much detail as possible to help us process your request efficiently.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
Request a change or report something not functioning as expected in the AV system located in a classroom, conference room or other space serviced by the Audio Visual Services group.
The Ithaca College Employee Emergency Relief Fund offers financial assistance to faculty and staff who have directly experienced a sudden non-recurring or emergency-related financial hardship due to an unforeseen or unavoidable event.
This form allows students and supervisors to request additional training or skill-building workshops tailored to specific needs. The goal is to support professional development and ensure roles align with NACE career competencies.
The benefit team is here to help you navigate your Open Enrollment process. Reach out to a member of our Benefits team using this form if you have questions or need help with your 2027 open enrollment.
Please complete this form if you would like to add a missing or update your current gender selection in HR Cloud.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, tool and process assistance from Project and Process Innovation, Drupal assistance from Web Support, and more
Short-term computer equipment reservations for faculty and staff.
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service is for requesting the creation of a new team in the Microsoft Teams application.
Utilize this service for help with Cloud (OneDrive or SharePoint), Hard Drive, or Network Storage (Mentor) related issues.
We help campus partners analyze, streamline, and optimize business processes by recommending the right tools, designing efficient workflows, and implementing automation or AI solutions. Supported platforms include TeamDynamix, Formstack, Microsoft Power Automate, Copilot Agents, APEX, Slate, and Nebula.
Request assistance related to teaching and learning tools, such as VoiceThread, Padlet, Perusall, iClicker, Respondus LDB, Kaltura, etc.