My Recently Visited Services
This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).
This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)
Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.
Use this form if you need to add a dependent to your contact record for benefits enrollment. You can also use this form to add general contacts to your record for life insurance beneficiary designation.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
Report an issue with audio visual equipment in a classroom, conference room, lecture hall, or similar space, such as a projector, screen, monitor, microphone, speaker, camera, DVD/Blu-ray player, cable box, sound bar, touch panel, control system, or remote that isn't working, is unresponsive, or isn't working properly. Common problems include no picture, no sound, a frozen or black screen, static or feedback, a disconnected cable, a device that won't turn on, or being unable to connect a laptop to the display or projector. Also used to request removal or relocation of existing AV equipment, including wall-mounted TVs and displays in offices, or to report AV equipment missing from a room.
This service is to provided assistance/ direction for all ithaca college WiFi related questions
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
This service is to request assistance with Drupal and it's associated programs
Use this form to request access privileges for applications administered by the Registrar’s Office, including Banner, Degree Works, and IC Workflow.
Submit a technology project, solution, or purchase request
Request for College computer equipment to be moved.
This service collects essential information from department account owners, including departmental email accounts, student organization accounts, and shared login accounts. This data will be used to convert existing accounts to new, more secure account types.
This service includes an intake questionnaire for account owners, a request form to update the account owner, a request form to delete accounts no longer in use, and other related services.
Use only if instructed by your project manager.
IT can assist members of the campus community with the identification of an appropriate tool to conduct official College business, such as remote meetings, presentations and receive remote presentations, such as guest lecturers.
Use this service to report issues or request changes to forms accessed through the ICWorkflow portal
This service is for artificial intelligence (AI) at Ithaca College, for the following offerings: AI Project or Tool request, AI requests for teaching and learning, general AI consultations, and more
Use this form to submit a request to add or remove an affiliate account.
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is for requesting the creation of a new team in the Microsoft Teams application.
Submit this form to apply for dependent tuition remission benefits