My Recently Visited Services

Effective January 1, 2025, the New York State Paid Prenatal Leave Law (NYS Labor Law Section 196-b) mandates the College to provide its employees with 20 hours of Paid Prenatal Leave each year. All employees are entitled to Paid Prenatal Leave, without regard to full-time/part-time or overtime exempt/non-exempt status.


Use this service to request enrollment in the LastPass password manager, either for yourself or on behalf of a group. You can also use it to request support for LastPass-related issues.


Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).


This service is to request new software access or licensing, including add‑ons or integrations for supported applications. Use this service when you do not already have access to the application or feature you need.


This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)


This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.


Complete this form to submit a request for a flexible work plan


This form is used to request the purchase of a new educational software/technology tool for classroom and lab use. All requests will be reviewed by the Educational Technologies Advisory Committee (ETAC). Please do not submit vendor contracts to the College Contract Review process for contract review until your purchase has been reviewed and approved by ETAC


This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.


Submit this form to request staff development funds


Use this form to request general help or support from ICHR.


Use this service to report issues or request changes to forms accessed through the ICWorkflow portal


This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.


This service addresses the need for Analytics and Business intelligence requests.


This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, tool and process assistance from Project and Process Innovation, Drupal assistance from Web Support, and more


This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more


Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.


This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.


This form is used to manage requisition-related changes, including adding students, un-posting requisitions, correcting errors, requesting reports, or asking general questions. Please provide as much detail as possible to help us process your request efficiently.


Use this form as an Ithaca College employee to request additional roles or access in IC HR Cloud.


Use this form to request a report or data, help with HR Cloud/HCM, system trainings, etc.


Use this service to request help with security issues, including Information Security help and Door Access


This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.