Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).


A Contract review is the process of analyzing the provisions within a contractual agreement to ensure that the terms are fair and have no potential risks to Ithaca College. This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team who will provide feedback on any clauses or terms that may be unclear or potentially problematic.


Use this service to change/setup your SSPR methods to reset your password.


Use this form to request general help or support from ICHR.


This service facilitates requests for creating or modifying web forms.


Use this service to request assistance with DUO. You can add a new device, configure DUO Mobile, configure a DUO Token or request a temporary Bypass Code and more.


Students may request to loan a device from the IT Service Desk, the Library, or the Center for Creative Technology.


This service allows you to request a team or request support for an existing team in Microsoft Teams. Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365.


Finance and HR Cloud (Oracle Cloud), is an integrated set of business applications used for Human Resources and Financial Services.


The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.


This is to request support for department email and calendar accounts, which allow email messages to be directed to a department rather than to an individual.


Use this form to request assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...


Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.


Request for app installation on College-owned and managed iPad.


This is to request support for your personal College email and calendar account.


Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.


Reach your Benefits Consultant directly with this request for help or consultations regarding health insurance, personal/vacation/medical time, leaves of absences, Short-Term and Long-Term Disability, retirement and more.


This service is to request a new public document library for the storage of documents and files for a public Drupal website.


This service allows you to request access to Microsoft Bookings, an online scheduling tool, or request support for an existing Bookings calendar.


Support for Canvas for all aspects of campus use.


Student residence hall internet and wi-fi information


Form to request support for a variety of tasks related to the Ithaca.edu website.


This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.


This is to request support for student organization email and calendar accounts, which allow email messages to be directed to a student organization rather than to an individual.


This service is used to request work from the Audio Visual group.