Popular Services

This service collects essential information from department account owners, including departmental email accounts, student organization accounts, and shared login accounts. This data will be used to convert existing accounts to new, more secure account types.
This service includes an intake questionnaire for account owners, a request form to update the account owner, a request form to delete accounts no longer in use, and other related services.
Use only if instructed by your project manager.

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).

This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

This service is for software-related assistance, for the following offerings: Microsoft application support, Adobe support, Zoom support, and more

This service facilitates requests for creating or modifying web forms, or asking for troubleshooting with form and survey applications.

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more

This service provides assistance with multiple types of TeamDynamix administration requests.

This service is to provided assistance/ direction for all ithaca college WiFi related questions

This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.

Use this form to request a digital sign, get access to manage a sign, or for assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...

This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.

Use this form to request a report or data, help with HR Cloud/HCM, system trainings, etc.

Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

IT can assist members of the campus community with the identification of an appropriate tool to conduct official College business, such as remote meetings, presentations and receive remote presentations, such as guest lecturers.

This is to request the integration of a third-party application with various platforms, including but not limited to Canvas, Microsoft Office, Microsoft Teams, and Zoom.

This service is for door access, including but not limited to: adding hardware, requesting access to an area, and more.

This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more

Faculty and staff may request a shared workstation login account, such as for use in specialized labs on shared computers.

Use this form as a Human Resources or an advanced IC HR Cloud (HCM) user to request additional roles and access.