Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).

This service collects essential information from department account owners, including departmental email accounts, student organization accounts, and shared login accounts. This data will be used to convert existing accounts to new, more secure account types.
This service includes an intake questionnaire for account owners, a request form to update the account owner, a request form to delete accounts no longer in use, and other related services.
Use only if instructed by your project manager.

This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.

This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

This service is to provided assistance/ direction for all ithaca college WiFi related questions

This service is used to request work from the Audio Visual group.

This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more

Request assistance related to teaching and learning tools, such as VoiceThread, Padlet, Perusall, iClicker, Respondus LDB, Kaltura, etc.

Use this form to request a digital sign, get access to manage a sign, or for assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...

This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more

Reach your Benefits Consultant directly with this request for help or consultations regarding health insurance, personal/vacation/medical time, leaves of absences, Short-Term and Long-Term Disability, retirement and more.

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.

The IC Makerspace is a collaborative workspace used for making, learning, exploring, and sharing while utilizing a range of high-tech to no-tech tools.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

This form is used to request the purchase of a new educational software/technology tool for classroom and lab use. All requests will be reviewed by the Educational Technologies Advisory Committee (ETAC). Please do not submit vendor contracts to the College Contract Review process for contract review until your purchase has been reviewed and approved by ETAC

Our Instructional Design team works collaboratively with instructors to achieve teaching goals by aligning instructional strategies with effective course design and technology integration.

This service provides assistance with multiple types of TeamDynamix administration requests.

Use this form to request a report or data, help with HR Cloud/HCM, system trainings, etc.

Faculty and staff may request a shared workstation login account, such as for use in specialized labs on shared computers.