Popular Services
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications
This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.
This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
Complete this form if you need to request data or a report, update personal data, manager self-service, send email to targeted campus population, need help with faculty appointment process, and more.
Use this form to submit a request to add or remove an affiliate account.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.
Request assistance related to teaching and learning tools, such as VoiceThread, Padlet, Perusall, iClicker, Respondus LDB, Kaltura, etc.
This service is to provided assistance/ direction for all ithaca college WiFi related questions
Use this form to request access privileges for applications administered by the Registrar’s Office, including Banner, Degree Works, and IC Workflow.
Use this service to report issues or request changes to forms accessed through the ICWorkflow portal
Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.
This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.
This service is used to request work from the Audio Visual group.
Use this form to request help with student timecards, tax forms, I9's, student job descriptions, student requisitions, and more.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
Use this service to request enrollment in the LastPass password manager, either for yourself or on behalf of a group. You can also use it to request support for LastPass-related issues.
Use this service to request help with security issues, including Information Security help and Door Access