Popular Services
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
A Contract review is the process of analyzing the provisions within a contractual agreement to ensure that the terms are fair and have no potential risks to Ithaca College. This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team who will provide feedback on any clauses or terms that may be unclear or potentially problematic.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
This service allows you to request a team or request support for an existing team in Microsoft Teams. Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365.
This service facilitates requests for creating or modifying web forms.
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, how-tos, and printer moves.
Finance and HR Cloud (Oracle Cloud), is an integrated set of business applications used for Human Resources and Financial Services.
This service provides assistance with multiple types of TeamDynamix administration requests.
This is to request the integration of a third-party application with various platforms, including but not limited to Canvas, Microsoft Office, Microsoft Teams, and Zoom.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
Time for a NEW Computer through the Technology Renewal Process? Fill out this request!
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
This service is to request a new public document library for the storage of documents and files for a public Drupal website.
Use this form as an Ithaca College employee to request additional roles or access in IC HR Cloud.
This service is for the Ithaca.edu website, including problems with the website, access to Drupal, Drupal training, and more.
The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.
This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.
This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more
Students may request to loan a device from the IT Service Desk, the Library, or the Center for Creative Technology.
This is to request support for department email and calendar accounts, which allow email messages to be directed to a department rather than to an individual.
This service allows you to request access to Microsoft Bookings, an online scheduling tool, or request support for an existing Bookings calendar.