Popular Services

This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

Use this form to submit a request to add or remove an affiliate account.

This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.

This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

Use this form to request access privileges for applications administered by the Registrar’s Office, including Banner, Degree Works, and IC Workflow.

This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

Use this service to request help with security issues, including Information Security help and Door Access

This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.

Reach your Benefits Consultant directly with this request for help or consultations regarding health insurance, personal/vacation/medical time, leaves of absences, Short-Term and Long-Term Disability, retirement and more.

Utilize this service for help with Cloud (OneDrive), Hard Drive, or Network Storage (Mentor) related issues.

This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.

This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more

Ithaca College offers Staff who hold exempt positions that work less than 12 months per year and full-time, temporary Faculty an option to be paid over 12 months or 24 pay periods. This is called annualized compensation. Annualized compensation ensures income during the summer months, not only through the academic year.

Beginning with the 2025-26 academic year, faculty salaries (Continuing Tenured, Tenure-Eligible, and MYRN will by default be disbursed over 12 months, from July 1 through June 30. Faculty who prefer their salaries to be disbursed over the Academic year instead of 12 (pay periods beginning August 16 through May 31) must submit a compensation election form. This form must be submitted by May 30 in order to affect the change for the upcoming academic year.

IRS regulations state that once you have made an election, you may not revoke it until the following academic year. As with any income tax matter, please contact your personal tax counselor if you have any questi

This service is to provided assistance/ direction for all ithaca college WiFi related questions

Submit a technology project, solution, or purchase request

Providing assistance with Finance and HR Cloud, ECM, Residential Life and student conduct.

Please complete this form to submit a faculty additional pay request to the payroll team.