Popular Services
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
A Contract review is the process of analyzing the provisions within a contractual agreement to ensure that the terms are fair and have no potential risks to Ithaca College. This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team who will provide feedback on any clauses or terms that may be unclear or potentially problematic.
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
The benefit team is here to help you navigate your Open Enrollment process. Reach out to a member of our Benefits team using this form if you have questions or need help with your 2025 open enrollment.
This service facilitates requests for creating or modifying web forms, or asking for troubleshooting with form and survey applications.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
This service is for door access, including but not limited to: adding hardware, requesting access to an area, and more.
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more
Complete this form if you need to request data or a report, update personal data, manager self-service, send email to targeted campus population, need help with faculty appointment process, and more.
Request assistance with questions or issues related to teaching and learning tools.
This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more
Ithaca College offers Staff who hold exempt positions that work less than 12 months per year and full-time, contingent Faculty an option to be paid over 12 months or 24 pay periods. This is called annualized compensation. Annualized compensation ensures income during the summer months, not only through the academic year.
Beginning with the 2025-26 academic year, faculty salaries (Continuing Tenured, Tenure-Eligible and will by default be disbursed over 12 months, from July 1 through June 30. Faculty who prefer their salaries to be disbursed over the Academic year instead of 12 (pay periods beginning August 16 through May 31) must submit a compensation election form. This form must be submitted by June 15 in order to affect the change for the upcoming academic year.
IRS regulations state that once you have made an election, you may not revoke it until the following academic year. As with any income tax matter, please contact your personal tax counselor if you have any questi
This service is for requesting new applications for campus owned devices.
Use this form to request a report or data, help with HR Cloud/HCM, system trainings, etc.
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, how-tos, and printer moves.
Reach your Benefits Consultant directly with this request for help or consultations regarding health insurance, personal/vacation/medical time, leaves of absences, Short-Term and Long-Term Disability, retirement and more.
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
Use this form to submit a request to add or remove an affiliate account.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.
This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.
Request help with a technology-related security issue.