Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications

This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.

This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.

Request assistance related to teaching and learning tools, such as VoiceThread, Padlet, Perusall, iClicker, Respondus LDB, Kaltura, etc.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

This service is to provided assistance/ direction for all ithaca college WiFi related questions

This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more

This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

Ithaca College offers Staff who hold exempt positions that work less than 12 months per year and full-time, temporary Faculty an option to be paid over 12 months or 24 pay periods. This is called annualized compensation. Annualized compensation ensures income during the summer months, not only through the academic year.

Beginning with the 2025-26 academic year, faculty salaries (Continuing Tenured, Tenure-Eligible, and MYRN will by default be disbursed over 12 months, from July 1 through June 30. Faculty who prefer their salaries to be disbursed over the Academic year instead of 12 (pay periods beginning August 16 through May 31) must submit a compensation election form. This form must be submitted by May 30 in order to affect the change for the upcoming academic year.

IRS regulations state that once you have made an election, you may not revoke it until the following academic year. As with any income tax matter, please contact your personal tax counselor if you have any questi

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

This service collects essential information from department account owners, including departmental email accounts, student organization accounts, and shared login accounts. This data will be used to convert existing accounts to new, more secure account types.
This service includes an intake questionnaire for account owners, a request form to update the account owner, a request form to delete accounts no longer in use, and other related services.
Use only if instructed by your project manager.

This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.

Use this form to request a digital sign, get access to manage a sign, or for assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...

Use this service to request help with security issues, including Information Security help and Door Access

Our Instructional Design team works collaboratively with instructors to achieve teaching goals by aligning instructional strategies with effective course design and technology integration.

This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.

Utilize this service for help with Cloud (OneDrive), Hard Drive, or Network Storage (Mentor) related issues.

Submit a technology project, solution, or purchase request

Faculty and staff may request a shared workstation login account, such as for use in specialized labs on shared computers.

This service is used to request work from the Audio Visual group.