Popular Services
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team (CRT).
This service is intended for users who already have access to an application and need help resolving issues (e.g. installation problems, login errors, or software malfunction)
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is to request new software access or licensing, including add‑ons or integrations for supported applications. Use this service when you do not already have access to the application or feature you need.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.
Use this service to request help with security issues, including Information Security help and Door Access
Use this form to request a report or data, help with HR Cloud/HCM, system trainings, etc.
This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, tool and process assistance from Project and Process Innovation, Drupal assistance from Web Support, and more
This service is used to request work from the Audio Visual group.
This service is to provided assistance/ direction for all ithaca college WiFi related questions
Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
This form is used to manage requisition-related changes, including adding students, un-posting requisitions, correcting errors, requesting reports, or asking general questions. Please provide as much detail as possible to help us process your request efficiently.
Submit a technology project, solution, or purchase request
Use this form to submit a request to add or remove an affiliate account.
Use this form to request access privileges for applications administered by the Registrar’s Office, including Banner, Degree Works, and IC Workflow.
Complete this form if you need to request data or a report, update personal data, manager self-service, send email to targeted campus population, need help with faculty appointment process, and more.
This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.
This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more
Use this form to request help with student timecards, tax forms, I9's, student job descriptions, student requisitions, and more.