This service offering is used to request assistance with applications such as Adobe Products, Microsoft Applications (Teams, Booking, Sharepoint), Zoom and other applications and assistance with getting licenses (permissions) for different applications
This service is for software-related assistance, for the following offerings: Microsoft application support, Adobe support, Zoom support, and more
Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service is used to request work from the Audio Visual group.
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, requesting printing supplies, changing a printer monitor, faxing assistance, printing account/balance related changes, printer moves, and more.
Request help with a technology-related security issue.
This service is to provided assistance/ direction for all ithaca college WiFi related questions
This service is for Canvas assistance, including but not limited to: requesting a new Canvas site, requesting a Canvas guest account, and more
This service facilitates requests for creating or modifying web forms, or asking for troubleshooting with form and survey applications.
Providing assistance with Finance and HR Cloud, ECM, Residential Life and student conduct.
This service is to provided assistance/ direction for all ithaca college WiFi related questions
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is for door access, including but not limited to: adding hardware, requesting access to an area, and more.
This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more