This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.
This service is for printing help, including by not limited to: adding or removing a printer from a campus computer, how-tos, and printer moves.
This service is for software-related assistance, for the following offerings: Microsoft application support, Adobe support, Zoom support, and more
This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.
This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more
This service is for requesting new applications for campus owned devices.
This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.
This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more
This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.
This service facilitates requests for creating or modifying web forms, or asking for troubleshooting with form and survey applications.
Request for College computer equipment to be moved.
This service is for the Ithaca.edu website, including problems with the website, access to Drupal, Drupal training, and more.
This service is for artificial intelligence (AI) at Ithaca College, for the following offerings: AI Project or Tool request, AI requests for teaching and learning, general AI consultations, and more
A Contract review is the process of analyzing the provisions within a contractual agreement to ensure that the terms are fair and have no potential risks to Ithaca College. This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team who will provide feedback on any clauses or terms that may be unclear or potentially problematic.
This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.